11/07/2025
A script to sell the product Replacement Cost Protection (RCP) through the process of Valuation
Replacement Cost Protection (RCP), protects your goods during transportation. This is why the whole load has coverage. If there were an accident while in transport and it was a total loss you have protection on you all you household contents. In your home, your goods are covered by home insurance. On road during transportation they are vulnerable. Some home insurance policies cover you during this time, you should see if yours does. If not, we offer a product called valuation.
Does that make sense?
Ok, great, this is how it works.
1. The customer determines the replacement cost, including taxes of all the goods that will be transported.
2. For every $100 of declared value the customer is charged $0.80.
$0.80/$100 of Declared Valuation.
Example: Customer declares the total actual replacement cost of the goods, including taxes of $100,000.
$100,000/$100 = $1000
$1000 x $0.80 = $800
Customer is charged $800 for $100,000 of Replacement Cost Protection (RCP)
3. All items must be tagged, inventoried and the condition recorded. The customer will be given a copy of this inventory to review before the shipment leaves the home.
4. If an RCP claim is made the burden of proof of actual cash value is the customers responsibility.
5. The terms for RCP are repair or replacement and are at the discretion of the moving company.
Does that make sense?
Currently your goods are covered by carrier’s liability of $0.60 per pound per article. In the event of a total loss on a 10,000 lbs shipment, your payout would be $6,000. Not a lot of coverage but there is no charge for this coverage.
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I'd usually add a real story of a loss that ended all covered or under valued depending on the feel of the client.
Remember, how would you feel telling a customer you were only going to payout $6000 for everything the own? Vs offering them RCP as peace of mind.
