For COD Orders: We accept a nominal Free Cash on Delivery fee. Order Processing
We strive to fulfil orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Friday. Shipping Time:
For most serviceable pin codes, we try to deliver within 7 days. But due to unforeseen circumstances like weather, strikes, r
emote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner
Delivery Time:
7-10 business days. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at [email protected]. Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to.
