We are thrilled to connect with you, listen to your opinions and share what we love most. Our aim is to provide you with a safe and inclusive interaction space. To follow the correct route, it’s important to follow a few, simple rules:
🤝 Respect the other passengers on the page: we invite you to avoid using vulgar or offensive language and posting derogatory remarks or discriminatory language directed at other users’ ideas, gender, race or religion.
✈️ Remain in the main corridor: we are open to listening but try to stay on topic with the published content. If you require assistance or specific information, please send us a private message.
🗣 Keep the volume down in the cabin: writing comments or messages in caps online is equal to raising your voice, and we regard this behavior as impolite.
🔒 Protect your privacy, (and others’): don’t post yours or others’ personal data, like name, surname, email address, phone number and booking number. If we need these to offer you support, we’ll ask you to share them with us privately.
❗️Be careful about what you publish and communicate on board: content and data shared on Facebook may be indexed by search engines and, once online, may become viral and remain online for a very long time, even though they are removed from our page.
🙋♂️ Engage respectfully with staff and passengers: don’t post the same message and try to not repeat the same question, especially if an answer has already been provided to you.
💰 Don’t promote yourself: don’t offer goods or services on this page. To avoid turbulence, we may remove posts which don’t follow our Netiquette line and, in case of serious or repeated violations, you could be blocked or reported.
