13/08/2026
"Tell me how we're delayed out of Philly due to bad weather on DL2131 and the pilot literally came down the aisle stopping by to show everyone the weather on a tablet and explained the situation. It’s very comforting and heartwarming that he took the time to do this.
Transparency and communication in these situations is paramount and nobody does it better than Delta." - Sarah Anne M., Silver Medallion Member
Summer weather can change travel plans, but putting your safety first never does. Thank you to Capt. Shaw for showing the Delta Difference and keeping our customers informed every step of the way.