15/07/2026
❓ FAQ Thursday
Why do some movers charge a call-out fee?
Different moving companies charge in different ways.
Some companies start charging from the moment the truck leaves their depot (yard-to-yard pricing).
Others charge a fixed call-out fee, with the hourly rate starting when the moving team arrives at your pickup address.
Neither method is automatically better—the important thing is understanding how your quote is calculated before booking.
At Pack My Home Movers, we believe in transparent pricing, so we clearly explain what’s included in every quote.
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✅ PMH Pro Tip
When comparing moving quotes, ask these three questions:
✔️ When does the hourly rate start?
✔️ Is there a call-out fee?
✔️ Are there any other charges I should know about?
Knowing the answers upfront makes it much easier to compare quotes fairly and avoid surprises on moving day.
💬 What’s a moving question you’ve always wanted answered? Let us know in the comments—we may feature it in a future FAQ Thursday.
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📞 022 681 8326
📧 [email protected]
🌐 www.packmyhome.co.nz
Professional Movers. Careful Handling. Stress-Free Moving.