09/02/2025
UPDATE: A bunch of clients emailed me after my post. Thank you all. I have decided to keep my agency open on a part time basis. The phone that never rang (everyone emails) , is disconnected however if you need my travel services, email as you normally do. Thank you all 🥹
Toni
With tears in my eyes and a hurt in my heart I make this announcement. After 27 years in this crazy business, I am calling it a day. Covid really put a hurting on the agency and now people calling and getting all my expertise as a destination specialist and then booking themselves online using all the information I provided, is just to much. A lot of agencies, and fellow agents started charging a fee that went towards the clients bookings if the client finalized through that agent. If they did not, the fee was non refundable. They also charged fees on just bookings in general.
I never wanted to do that, as I truly believed that vacation dollars are to hard to come by, and I wanted my clients to get the best value for their hard earned money.
I only charged fees on airline tickets, as airlines charge us.
I love all my long time clients that made this career path so enjoyable! You absolutely gave me joy. All the great reviews, the amazing stories of your adventures whilst on the trips, the referrals, and the gifts you were so kind to bring me as a “Thank You” meant the world to me.
I am so happy that I got to help bring you joy by the experience of well curated and personalized travel. I will truly miss you all.
Have a wonderful rest of your day and keep the drive to experience and see other cultures and destinations alive. It’s the best way to make our world a bit smaller.
Love and light to all of you,
Toni Owner/CTC
Gypsy Travel Company