07/24/2025
Read Thoroughly.
At Prestige Moving we believe in honesty, accountability, and doing right by our customers but we also believe in standing up for our team when unfair claims are made.
Recently, a situation arose where we were hired strictly for a load-only service to move 4 items on a trailer thay we had dropped off and was soon to pick up after the customer had used it. My self and my team arrived on time, completed the job professionally, and had no further involvement beyond loading the customer’s trailer. We never drove the trailer after loading, we weren’t responsible for transport, and we had zero control over how the items were handled afterward.
Unfortunately, the customer had made damaging and completely unfounded accusations about property damage 4 days after she had already driven the trailer any pictures or evidence of doing soo, ALL WHILE FAILING TO PAY FOR THE SERVICE WE PROVIDED. As well as calling uhaul them selfs to add extra days to rent the trailer WITHOUT approval from my self who had payed for the trailer in the first place.
Like any service-based business, issues occasionally come up and when they do, we take full responsibility and address them directly with the customer. We don’t make public statements or point fingers because we believe in handling things the right way.
However, this situation goes far beyond a typical concern.This situation is unjust, dishonest, and completely one-sided. It’s a deliberate attempt to shift blame and avoid accountability, while making false claims to damage our name. ALL WHILE NOT EVEN PAYING FOR THE WORK WE DID WHICH IS CONSIDERED THEFT, We will not allow our hardworking team to be slandered or stolen from.
We stand behind the truth. We stand behind our crew. And we will always stand up when integrity is under attack.
This is a reminder that there are always two sides to every story. While we respect all of our clients, being professional goes both ways. We will not tolerate false claims or toxic behavior used as a distraction from accountability. We stand by our work, our values, and the integrity of our team.

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