During 2019, Alitalia transported 21.3 million passengers and has one of the most efficient fleets, featuring long-haul aircraft (Boeing 777-300 ER, Boeing 777-200 ER, Airbus A330-200), medium-haul aircraft (Airbus A321, Airbus A320, Airbus A319) and regional aircraft (Embraer 190 and Embraer 175). On long haul-flights, Alitalia offers three service classes: Magnifica, Premium Economy and Economy.
In 2019, Alitalia received two awards from the respected American magazine Global Traveler: "Best Airline Cuisine" for the tenth consecutive edition and, for the second time, the "Best Business-Class Seat Design". The comfort of the armchair and the quality of the meals served on board make the Magnifica class travel experience even more unique. We are delighted to welcome everyone to share what we love most. However, to fly high and ensure a constructive conversation, we ask that everyone follows these simple rules:
🤝 Respect other guests: we ask that you do not use vulgar or offensive language and to not post insults and words that discriminate based on s*x, race or religion of other users.
✈ Follow the route: we hear to listen to you, but try not to go off-topic or divert the conversation from published content. If you require assistance or specific information, please post on our wall.
🗣 Adjust the volume of your voice: using caps lock to write messages or comments is the equivalent of raising your voice, and we consider this impolite behaviour.
🔒 Protect your privacy: do not publish your personal data or those of third parties, including names, surnames, e-mail addresses, and telephone and booking numbers. If required, we will invite you to share this information via private message.
🙋♂️ Ask politely: don't post the same message multiple times and try not to repeat the same question, especially if we have already answered you.
💰 Do not advertise: do not offer goods or services for sale on this page. To avoid turbulence, we may remove comments and posts that are not in line with our Netiquette, and in the event of serious or repeated violations, you may be blocked or reported. We thank you for your attention and wish you a pleasant stay. To send a formal complaint or claim to Customer Relations visit us here: http://bit.ly/1HULLUn
