07/10/2026
Royal Caribbean, you need to do better.
This is the second time I’ve faced an accessibility issue with Royal Caribbean. There needs to be a clear, consistent policy for excursions involving WITH ROYAL OR —third-party operators: guests should be allowed to explain their abilities and, when appropriate, meet the staff/management so the company can make the final decision.
Today, Royal Caribbean excursion coordinator told me I had been denied a catamaran, swimming, and snorkeling excursion because they believed I could not be accommodated. They had never met me or seen what I could do. They heard “scooter” and “disability” and made assumptions.
I was prepared with my own snorkel gear, water scooter, dry bag etc packed, ready to go for today’s trip. I asked to at least meet the catamaran crew and let them decide. If they determined they couldn’t accommodate me, I would gladly returned to the ship.
After getting Royal to let me continue to the catamaran dock, the captain of that boat didn’t even think twice or hesitation. I folded my scooter, and the crew stored it safely on the boat. They helped me board, like any human being or “able body” guest they assisted and once in the water, I had no problem using the ladder. In fact, several able-bodied guests struggled more than I did.
I snorkeled, swam, explored, and enjoyed the adventure. I was treated as a person—not a liability.
This experience showed exactly why people should not be judged by assumptions about disability or mobility equipment. Royal Caribbean previously denied me the use of my water scooter at CocoCay, even though it is essential equipment that helps me swim, protect my safety from being dragged out to sea by the current and enjoy the experiences I pay for.
Cruise lines advertise adventure, exploration, and going beyond limits. Guests should not be stopped before they are given a voice or a fair opportunity to participate.
That’s why I created this page and : to help people overcome travel barriers and advocate for more accessible, inclusive experiences. Companies need clear policies, better communication and a commitment to not jumping to conclusion, judging people based on assumption or categorizing, “well if we do it for this person than everyone else would do it.” WRONG.
I saw more “able body” huffing and puffing barely able to get up the boat ladder. Why weren’t they judged by age or athletic ability?
If you’ve been told “you can’t” or made to feel like a liability, please share your story and share this post.
Don’t let someone else’s “no” become the limit of your adventure.
Thank you Sail Away Catamaran Cruise in Cyprus for allowing to still board and have a good time. Imagine how many people missed out due to a major company denied them. Sail away lost money and Royal lost money for ever person they said no, you’re a liability. I signed a waiver on this excursion. That’s my decision. Royal guess rather be the voice for me. I’m glad I refused to accept, “no” to Royal and meet with the actual excursion’s company. You can see I had a great time. I almost was denied today’s adventure. But I spoke up.
