FlySAA USA

FlySAA USA The official Facebook home of South African Airways (USA). Twitter: http://twitter.com/flysaa_us
Pinterest: http://www.pinterest.com/flysaa/

We created this page to share not only our news, deals and giveaways, but also our passion for Africa. Hope we'll inspire you for some adventures. We love your comments and appreciate your feedback, and encourage you to share your flight experiences with us, photos and videos from your trips, or links where appropriate. To keep this page a fun place for everyone to visit, here are just a few guide

lines:

The golden rule is true on Facebook as well - please treat other users like you would like to be treated yourself. We ask all of our fans to remain courteous and respectful when posting comments. Any fan posts or comments that are inappropriate, offensive, commercial in nature or that otherwise violate the South African Airways Terms of Use will be deleted without prior notice. These include, but are not limited to:

▪ any defamatory, infringing, obscene, indecent, misleading or unlawful material or information;
▪ content that is harassing, threatening or vulgar (including personal attacks or comments disparaging an individual or group based on ethnicity, race, gender, religion, age, disability or sexual orientation);
▪ content that is promotional or commercial in nature and/or not relevant to visitors of this page (at SAA’s sole discretion);
▪ posts linking to files that contain viruses, corrupted files, spyware or any other similar software or programs that may damage the operation of another's computer;

Additionally, we will not allow community members to harass the account or community in any way. If a user continues to behave in a manner determined to be harassing by nature after the account has attempted to resolve or further discuss any grievances, the user's comments may be deleted and he/she may be banned from the page. Protecting our fans and employees is very important to us. Therefore we will delete any posts containing private information such as names (of third parties), phone numbers, addresses, frequent flier numbers, booking numbers, credit card information or any content that invades personal privacy. The comments on this page are entirely the responsibility of the users who have posted them. Therefore, the South African Airways cannot be held responsible for contributions to this page. However, we will do our best to guarantee the quality and relevance of the content presented. By posting, you grant the South African Airways a non-exclusive, royalty-free, perpetual, worldwide, irrevocable license to reproduce, transmit, display, disclose, and otherwise use your communications. We’ll be happy to respond to your comments, but may refer you to different sources or channels if they are better suited to answer your questions. We're not monitoring this page 24/7, so if you need a response to a complaint or immediate help, call us at 954-769-5000, or email us [email protected].

SAA together with the WorkAway International group repatriated over 300 South Africans from Miami International Airport ...
15/04/2020

SAA together with the WorkAway International group repatriated over 300 South Africans from Miami International Airport - MIA to Joburg, Cape Town, and Durban.

SAA returns to Miami International Airport - MIA for the first time in over 20 years for a special repatriation charter ...
13/04/2020

SAA returns to Miami International Airport - MIA for the first time in over 20 years for a special repatriation charter flight.

After careful consideration and to be consistent with South Africa’s countrywide 21-day lock-down to prevent the spread ...
26/03/2020

After careful consideration and to be consistent with South Africa’s countrywide 21-day lock-down to prevent the spread of COVID-19, South African Airways and our business rescue practitioners have made the difficult decision to temporarily suspend our commercial operations at all our offices throughout the world, effective Friday, March 27 through April 16, 2020.

For more info visit: https://bit.ly/39ndMUW

Please see SAA's updated travel advisory here regarding cancelled flights and rebooking options: https://bit.ly/SAAUPDAT...
25/03/2020

Please see SAA's updated travel advisory here regarding cancelled flights and rebooking options: https://bit.ly/SAAUPDATE

The safety and health of our customers and staff remain our number one priority:Effective March 25, 2020 until further n...
24/03/2020

The safety and health of our customers and staff remain our number one priority:

Effective March 25, 2020 until further notice, SAA is implementing strict measures to contain the spread of the Coronavirus (COVID-19). SAA has therefore closed its Business Class lounges in Johannesburg, Cape Town, Durban, Port Elizabeth, East London, Harare, and Lusaka as well as the OR Tambo International Departures Lounge.

We appreciate your understanding and cooperation.

COVID-19 Coronavirus Travel UpdateOur Customer Service Center in North America is continuing to experience high call vol...
21/03/2020

COVID-19 Coronavirus Travel Update

Our Customer Service Center in North America is continuing to experience high call volume and greater than normal hold times, due to customers rebooking future travel plans. Alternatively, we invite you to send an email to [email protected] with your name, confirmation code, originating flight number and departure date and will respond to your inquiry as soon as possible. For information on our Flexible Travel Policy, please visit www.flysaa.com.

We appreciate your understanding as we manage this unprecedented situation and extend our sincere apologies for the inconvenience.

Please see the updated travel advisory re cancelled flights due to COVID-19 bit.ly/2wrrNDH
20/03/2020

Please see the updated travel advisory re cancelled flights due to COVID-19 bit.ly/2wrrNDH

SAA has suspended all international flights due to the impact of the Corona Virus until May 31, 2020. These include flig...
20/03/2020

SAA has suspended all international flights due to the impact of the Corona Virus until May 31, 2020. These include flights to and from United States. SAA regrets any inconvenience caused. Read more here:https://drumup.io/s/Gux0LO

If you made a South African Airways booking with a travel agency or an online travel agency (ex Expedia, Priceline), ple...
16/03/2020

If you made a South African Airways booking with a travel agency or an online travel agency (ex Expedia, Priceline), please contact the travel agency directly for any changes to your bookings.
Our travel agency partners have information on SAA’s flexible travel policy and will gladly assist you with your booking.

UPDATED: SAA offers flexible travel policy due to COVID-19. Visit our website for more info:bit.ly/SAACOVIDUPDATE
16/03/2020

UPDATED: SAA offers flexible travel policy due to COVID-19. Visit our website for more info:bit.ly/SAACOVIDUPDATE

Due to increased call volume, our Customer Service Center is experiencing longer wait times. If you are not travelling w...
13/03/2020

Due to increased call volume, our Customer Service Center is experiencing longer wait times. If you are not travelling within the next 72 hours, please contact us closer to your intended travel date, so that we can serve our customers who have immediate travel plans.

We apologize for any inconvenience and look forward to the pleasure of serving you.

Address


Opening Hours

Monday 08:30 - 18:00
Tuesday 08:30 - 18:00
Wednesday 08:30 - 18:00
Thursday 08:30 - 18:00
Friday 08:30 - 18:00
Saturday 08:00 - 16:00
Sunday 08:00 - 16:00

Telephone

+18007229675

Website

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