20/05/2026
The Crapo family has been farming and trucking out of Idaho since the 1980s: An operation where mechanics started as drivers, employees turn up at the high school football game on Friday night, and customers get treated like family.
They didn't need advice on running a trucking company. They needed a back office system that could keep up.
When they decided to give Toro TMS a shot, they saw:
→ Their unbilled load backlog drop from 3,000 to under 500
→ Dispatchers get 10-15 hours back in their week
→ Payment cycle moved up by 30-60 days
But the part that stood out wasn't the software, it was the people. As Braxton Crapo puts it: "It feels more like a partnership than just us paying for a subscription."
Read their full story here 👉
How Crapo LTD, a family trucking business in Idaho, traded spreadsheets for a TMS, and gained a partnership, not a subscription