18/10/2026
Cargo arrived damaged or late? Stay calm and start here.
1. Take photos
2. Note it on the delivery receipt
3. Tell your forwarder straight away
4. Keep every document
5. Check your insurance
Claim rules and time limits vary by carrier and policy, so act quickly and ask early.
📌Save this for the day you need it.
Contact us if you need help with a shipment.