24/09/2026
📦 A friendly reminder for customers collecting freight directly from our depot
When collecting your freight, if there is no clipboard with your parcels to sign, please make sure your item is scanned by one of the Dongara Freight team before you leave. This allows us to close the delivery off correctly in our system.
Our depot is locked when we’re not there, however some businesses and couriers have access during the day. If you arrive and the doors are open but no Dongara Freight staff are around, please give us a quick call before taking your parcel.
Taking freight without it being signed for or scanned creates extra admin for us afterwards while we try to track down and confirm the collection.
Thanks so much for your understanding and for helping us keep everything running smoothly! ☺️