Cold Xpress

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Cold Xpress Fast reliable refrigerated transport of Fresh & Frozen products, Delivered daily to all supermarkets & route trade.

Cold Xpress is in the business of providing unbroken “cold chain” distribution services to our customers for their chilled products. We cover the process of collection, receiving, storing and distributing chilled food products on their behalf to their customers.

21/10/2026

🛒 Buy or build? Fred & Wayne Harrison answer.

On S2 E5 of The CX Show, we sat down with Ritchies Stores CEO Fred Harrison and CEO-elect Wayne Harrison to discuss how they approach expanding their supermarket network.

From acquiring existing stores to building new locations, we explore the decisions behind Ritchies growth and the challenges of expanding in a supermarket industry dominated by major players.

Watch the full episode of The CX Show on YouTube, Spotify & Apple Podcasts! 🎙️▶️ https://www.youtube.com/watch?v=pVWbTnUDXnw

13/10/2026

💰 Would you risk $1 MILLION?

Sometimes in business, the biggest opportunities require the biggest risks.

In this clip from The CX Show, Cold Xpress CEO John Di Losa shares the story of a million-dollar risk to acquire our current cross docking site, making a major business decision without knowing whether the bank would back it.

🎙️Catch the full episode of The CX Show featuring Ritchies Stores Fred Harrison and Wayne Harrison, available now on YouTube, Spotify and Apple Podcasts:
https://www.youtube.com/watch?v=pVWbTnUDXnw&t=7s&pp=0gcJCTcMAYcqIYzv

08/10/2026

8 months to turn a profit, or face being shut down by the bank.😳

That was the ultimatum Ritchies Stores faced, with the future of the business hanging in the balance.

Fast forward to today, and Ritchies has gone from the brink of being forcibly closed to becoming Australias largest independent supermarket chain.

Hear Fred Harrison, CEO of Ritchies Stores, share how the business turned things around on the latest episode of The CX Show here:
https://www.youtube.com/watch?v=pVWbTnUDXnw&t=7s&pp=0gcJCTUMAYcqIYzv

06/10/2026

From supplying fresh fruit & veg to becoming the CEO of Ritchies Stores.

Fred Harrison’s journey with Ritchies Stores began as a supplier, delivering fresh fruit and vegetables to the business. It was his professionalism and the way he conducted himself that caught the attention of then Ritchies owner Barry Cameron, eventually leading to an offer to join the business.

From there, Fred climbed the ranks, taking on more responsibility along the way before ultimately becoming CEO.

Hear how it all unfolded in the new episode of The CX Show, available on YouTube, Spotify and Apple Podcasts.

02/10/2026

How do you run Australia’s #1 independent supermarket? We asked the two people who would know.

On S2 E5 on The CX Show, we’re joined by Ritchies Stores CEO Fred Harrison and CEO-elect Wayne Harrison for a conversation that goes well beyond supermarkets.

With Fred preparing to hand the CEO title to Wayne at the beginning of next year, we got both perspectives on leadership, business and where the supermarket industry is heading next.

We talk about what it really takes to become a CEO, dealing with banks and borrowing money in business, and something every food and beverage supplier will want to hear... How do you actually make a good impression when pitching your product to Ritchies Stores?

We also look at the future of supermarkets and some fascinating trends already appearing overseas, including the impact of GLP-1 medications on the way people shop and the emergence of dedicated nutrient-dense aisles in US supermarkets.

🎙️Watch the full episode on YouTube, Spotify and Apple Podcasts:
https://youtu.be/pVWbTnUDXnw

Neil’s ready for Grand Final Day! Wishing everyone a safe & enjoyable Grand Final weekend!
25/09/2026

Neil’s ready for Grand Final Day! Wishing everyone a safe & enjoyable Grand Final weekend!

24/09/2026

The best way to win a fight is to avoid it altogether.

21/09/2026

"Consumers are out there thinking they're buying a boutique high end milk brand, but it's actually just powder mixed with some water..."

Sallie Jones and Steve Ronalds (Gippsland Jersey) joined us on The CX Show to discuss all things dairy, airing out their frustrations for large multinational companies misleading consumers into thinking they are supporting boutique milk brands.

ICYMI - Jack Di Losa took to a highly qualified panel to discuss the evolution of the cold chain in logistics, what sust...
21/09/2026

ICYMI - Jack Di Losa took to a highly qualified panel to discuss the evolution of the cold chain in logistics, what sustainability looks like in these spaces, and how AI & tech is shaping the industry.

Find the full debrief, courtesy of Trailer Magazine, here:
https://www.trailermag.com.au/evolution-of-cold-chain-logistics-explored-at-megatrans/



L-R: Trailer Editor, Peter White, with Jack Di Losa, Bill Barba, Denis Robertson and Awantha Dombawela. Image: Prime Creative Media.

15/09/2026

What happened to Australian dairy?

Gippsland Jersey unpack how rising costs, shrinking margins and decisions made further up the chain have put enormous pressure on dairy farmers, and why simply charging consumers more doesn’t necessarily fix the problem.

Watch the full conversation on S2 E4 of The CX Show:
https://www.youtube.com/watch?v=KGyEDMGETtE&t=3s

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830 Wellington Road
Rowville, VIC
3178

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