03/04/2020
๐๐๐๐๐-๐๐ ๐๐๐๐๐๐
As we are all aware of the COVID 19 pandemic and it is a serious threat to public health, we are proceeding with caution.
We are trading and taking phone bookings as we are under the essential services banner of freight, logistics and home delivery.
We will continue operating until instructed by the relevant authorities. In the meantime, we will be using โcontactless movesโ to ensure the safety and health of our staff and clients are maintained.
๐พ๐๐๐๐ผ๐พ๐๐๐๐๐ ๐๐๐๐๐
This service aims to minimise the risk of viral transmission.
This requires steps from our customers and our movers. It is essential that you read and understand the following.
๐ช๐ต๐ฎ๐ ๐๐ฒ ๐ป๐ฒ๐ฒ๐ฑ ๐ณ๐ฟ๐ผ๐บ ๐๐ผ๐:
- At the time of booking an exact inventory will be required.
- We will need to know what exactly is to be moved so the right items are shifted.
๐๐ป๐๐๐ฟ๐๐ฐ๐๐ถ๐ผ๐ป๐ ๐ณ๐ผ๐ฟ ๐ฎ๐ฐ๐ฐ๐ฒ๐๐
- If youโre going to be at home, let us know that you are leaving the door open.
- If youโre not there, where can we find the key to the home.
๐๐ฎ๐ฏ๐ฒ๐น ๐ฎ๐น๐น ๐๐๐ฒ๐บ๐
- Attach instructions to your items so the movers where to put them at the delivery point.
๐๐น๐ฒ๐ฎ๐ป ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ฒ๐ฝ๐ฎ๐ฟ๐ฒ ๐ฝ๐ฟ๐ผ๐ฝ๐ฒ๐ฟ๐๐
- Please clean all high traffic areas e.g. door handles, k***s with disinfectant.
- Please wipe down all hard surfaces on your furniture and also the cartons using disinfectant wipes.
๐๐๐ผ๐น๐ฎ๐๐ฒ ๐๐ผ๐๐ฟ๐๐ฒ๐น๐ณ
- Please make sure you arrange to be off-site while the removal teams work at the property.
- If you cannot be off-site, be in another part of the home behind closed doors.
- You can speak to your mover over the phone or from a safe distance of 1.5 metres and relay the message.
๐ฃ๐ฎ๐๐บ๐ฒ๐ป๐ ๐ถ๐ป๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป
- Please provide your credit or debit card details over the phone which we will securely store and put payment through on completion of your move.
- We will email you a receipt upon processing of the payment.
- We cannot accept cash or EFTPOS in person.
๐๐๐๐ถ๐๐๐ถ๐ป๐ด ๐ผ๐๐ฟ ๐บ๐ผ๐๐ฒ๐ฟ๐
- Under normal conditions customers love to assist handling items. This is no longer an option at this time.
- We have the right to leave the job where our movers feel at risk as this is a public health issue.
๐ฃ๐น๐ฒ๐ฎ๐๐ฒ ๐น๐ฒ๐ ๐๐ ๐ธ๐ป๐ผ๐:
- If youโre living at a property and the tenants or residents have recently been overseas or in self isolation for any reason.
- If youโre feeling unwell and have any symptoms, the home is to be cleaned, you must leave and provide someone else to provide access e.g. close friend or family member.
- If you are on your own, contact us and we can try to make other arrangements.
- If you are a high-risk category or elderly. We ask that you leave the property and a family member or friend oversees your move.
๐ช๐ต๐ฎ๐ ๐ฎ๐ฟ๐ฒ ๐๐ฒ ๐ฑ๐ผ๐ถ๐ป๐ด?
- Disinfecting vehicles at the start and end of the day;
- Keeping up with a strict hygiene and social distancing protocol;
- Regular use of sanitiser and washing hands with soap and water frequently;
- Staff also wearing gloves for protection; and
- Face masks have been ordered for staff to wear.
All staff are aware that if they have any symptoms, they are not to attend the workplace and must consult their doctor for advice.
๐๐ฆ ๐ข๐ณ๐ฆ ๐ข๐ฏ ๐ฆ๐ด๐ด๐ฆ๐ฏ๐ต๐ช๐ข๐ญ ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ ๐ข๐ต ๐ฑ๐ณ๐ฆ๐ด๐ฆ๐ฏ๐ต ๐ข๐ฏ๐ฅ ๐ธ๐ฐ๐ถ๐ญ๐ฅ ๐ญ๐ช๐ฌ๐ฆ ๐ต๐ฐ ๐ด๐ต๐ข๐บ ๐ข ๐ท๐ข๐ญ๐ถ๐ฆ๐ฅ ๐ข๐ฏ๐ฅ ๐ช๐ฎ๐ฑ๐ฐ๐ณ๐ต๐ข๐ฏ๐ต ๐ด๐ฆ๐ณ๐ท๐ช๐ค๐ฆ ๐ต๐ฐ ๐ฐ๐ถ๐ณ ๐ค๐ฐ๐ฎ๐ฎ๐ถ๐ฏ๐ช๐ต๐บ. ๐๐ต๐ข๐บ ๐ธ๐ฆ๐ญ๐ญ, ๐ด๐ต๐ข๐บ ๐ด๐ข๐ง๐ฆ.
Badgers
