22/09/2022
APS Logistics Limited, A leading Freight Forwarding company is looking for dynamic Customer Relationship Analyst (CRM) with 02 - 05 years of experience in the Freight Forwarding Industry and with knowledge in Ocean Freight Operations.
Analyst/ Senior Analyst, Ocean Freight (Export)
Headcount: 2
Job Responsibilities
• Responsible for ensuring smooth operations according to SOP, customer satisfaction through monitoring with Carrier, Vendor, Chittagong Operations and agent. Also responsible for following up with documentation team
• Communicate with shipper for Booking, acknowledgement of booking and sending to buyer for approval
• Seeking Approval from buyer via mail or through buyer’s system
• Weekly Vessel schedule update to local buying house
• Co-ordinate with Carrier Management Team for getting allocation of carrier
• Submit carrier booking through Intra & carrier web portal
• CRM log sheet update and sending it to CFS team based on buyer approval & carrier allocation
• Update & share shipment Log sheet, mother vessel connection log sheet regularly
• Send Container Loading Report, ASN, DSR & WSR send to all customers
• Send Pre-alert for every shipment
Requirements
• Bachelor/Master’s degree in any discipline.
• 2 to 5 year(s)
• Flexible mindset to handle official works whenever its required
• Both males and females are encouraged to apply
• Proactive, agile and target-driven
• Good communications skills
Job Location
• Dhaka
Compensation & Other Benefits
• Provident fund, Weekly 2 holidays, Life and Medical Insurance, Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2 (Yearly)
• Pick & Drop Service
If you are interested and you have the same industry experience for the mentioned service tenure, kindly send your updated resume to [email protected] Please mention “Ocean Freight” in the subject line.