26/07/2022
We’re here to help.
That’s not just a saying, it’s what we live by.
We believe in helping our customers be successful, so here’s a prime example.
This customer needed these two units mobilized onto site from a lay down yard in New West (if you remember, we moved them there a few weeks ago). This isn’t our customer though, it’s Kevin’s from AB, and he’s asked us to do the moves. Kevin has also entrusted us to work direct with the site contact to make it easier for lines if communication. Coincidentally, the site contacts name is Also Kevin.
When mobilizing one of the units, a minor leak was discovered and needed fixing before being allowed on site. Here’s where we came into help. Kevin was mobilizing and getting other components of his operation set up to get going. And being that he’s not from the area, doesn’t have relationships with anyone locally to come make the necessary repairs.
So we told him “don’t worry, we know a bunch of mechanics and mobile wash companies, we got this.” And just took that off his plate for him.
While he continued to mobilize and get set up, and focus on being productive, we organized the mechanic (Ryan from ) and a mobile hot water wash company (Justin from ) to come and fix, clean and degrease the units before heading to site.
It’s not much, and didn’t take a lot of time, but again, we’re just here to help. Small things like this that make the big difference.
That’s what you can expect from us.
So if you need anything hauled locally or at a distance, don’t hesitate to reach out.