10/21/2026
A driver can lose three hours waiting at a dock and still be expected to make the next appointment on time. ⏱️
Detention is one of the quietest drains on capacity in freight.
Those hours come off the clock whether the wheels are turning or not, so a long wait at the first stop eats into the driver's remaining hours and sometimes ends the day outright.
It also shapes who wants the work, because drivers paid by the mile earn nothing sitting in a yard.
Appointment windows that are actually honoured would put real capacity back into the network without adding a single truck.
📌 Learn more about the work CTA is doing on supply chain and infrastructure: https://cantruck.ca/advocacy/supply-chain/