Chepstow Trains

05/01/2025

Email problems!

We’re aware our email isn’t currently working, and our provider has been asked to restart the hamster that runs it!

In the meantime, please phone us on 01291 444911!

04/11/2024

It's approaching that time of year again!
Major Christmas Engineering Works:

London Paddington 27th - 29th December:
Complete closure of the railway line between London Paddington and Ealing Broadway means that GWR and Elizabeth Line services will either terminate at Ealing Broadway or divert to London Euston. Allow extra time to complete your journey!

Crewe 25th December - 2nd January:
Major signalling works are taking place between these dates at Crewe, causing disruption to Transport for Wales and other operators .

For specific journey information, call us on 01291 444911!

18/03/2024

Hello. Please see the below 👇 request from the British Transport Police.

If you were at Chepstow Station on Monday the 4th of March, please read their witness appeal!

11/10/2023

And we're open again!

Open as normal 06:30-13.00 M-F and 08:00-13:00 on a Saturday.

09/10/2023

Hello!

The office will be closed temporarily due to an IT failure affecting our retail system!

We should be back in a few days, we’re currently waiting for a new part.

Sam

20/09/2023

Travelling with Transport for Wales in October? Advance tickets are now 50% off! You can only make use of this until the 30th September so call us now and book your tickets!

Only valid for certain routes, ticket availability is limited and sold on a first come first serve basis.

30/01/2023

February Strike Information
1st and 3rd February 2023
Normal Service on
Transport For Wales

The ASLEF Union representing train drivers,
along with certain RMT staff have announced a
strike on Crosscountry and GWR routes, as well
as other operators across England.
Transport for Wales services will not be affected,
so services Cheltenham and Gloucester to
Cardiff Central and beyond will still be operating
as normal.
For any enquiries or help, you can contact the
booking office at Chepstow on:

01291 444911
[email protected]

29/12/2022

It’s nearly the new year! 2023 is knocking on the door already but we’re open this New Years Eve from 8am till 1pm to help you with your tickets to get you to your New Years Celebrations!

Call us or email us for enquiries or pop in to speak with us!

Happy New Year all!

📸: Calum Bond

22/12/2022

Closed today 22nd December!

Due to staff sickness the office will be closed today.

Sorry for any inconvenience

20/12/2022

For anybody travelling with GWR on Christmas Eve!

⚠️Industrial action update - Christmas travel⚠️

Due to industrial action taking place on Christmas Eve, services will be very busy with last trains departing much earlier. Only travel if absolutely necessary and please complete your journey by lunchtime

gwr.com/strike

12/12/2022

Just a reminder about this week's strikes!
If you need any assistance, you can call the office on 01291 444911

Yesterday the RMT Union announced four 48 hour strikes for December '22 and January '23

The dates affected are listed below:
13/14 December 2022
16/17 December 2022
3/4 January 2023
6/7 January 2023

Season ticket holders can use Delay Repay to claim a day travel back if they choose not to travel on strike days.

Possible disruption will be in affect the days after the listed strike days so make sure you check before you travel.

Call us on 01291 444911

Or get in touch via email: [email protected]

10/12/2022

Take extra care today when on platforms and stepping down from the train.

And make sure you wrap up warm!