17/08/2026
Shiel Buses Limited are both shocked and disgusted at recent online comments directed towards a company employee following a recent social media post on a partner website.
The post acknowledged our employeeโs performance, professionalism and temperament and was a celebration of customer service excellence. Many customers who had travelled with and experienced the first-class treatment by our employee shared in this celebration with many kind comments received. Unfortunately, individuals unconnected with our services decided to make a personal attack on our employee with numerous hateful, and derogatory comments.
The post had to be removed due to these individuals, but we thank those who spoke kindly, your feedback was shared and was very much appreciated.
For those individuals who questioned the companyโs choice to employ said employee. We simply say., โWe are proud to be a workplace where diversity is celebrated, inclusion is intentional, and every voice is valued. Our differences make us stronger and help us better serve the communities we representโ.
At Shiel Buses we value respectful dialogue and will not condone hateful or discriminatory remarks towards our employees. Our employees deserve to be treated with dignity, and we have taken appropriate action to ensure that.
