28/07/2026
KPIs – Are You Tracking Performance or Just Collecting Data?
KPIs are one of the most effective tools for staying ahead of compliance risk, but only if they are used to drive action.
The right KPIs act as early warning signs, helping you identify issues before they escalate into enforcement action. They highlight trends, behaviours and areas where performance may be slipping.
Beyond the basics, consider tracking:
✔ Late or missed PMIs
✔ Repeat defects
✔ Defect rectification times
✔ Brake performance trends
✔ Driver infringement trends
✔ Debrief timelines
✔ MOT first-time pass rates
Good KPIs should prompt questions. If a number changes, do you know why? And more importantly, what are you doing about it?
Consistent KPI monitoring helps you spot patterns, take early action and strengthen your overall compliance before problems develop.
Be Safe, Compliant & Profitable