15/04/2026
Meet Gaynor 👏✨
Another one of our AMAZING Customer Service Advisors here at InXpress Gatwick 🌟
Gaynor joined us in March 2025 and she’s been making a positive difference ever since 🙌
Here’s a glimpse at what she does… 👇
🚚⏱️ Same Day Deliveries
Gaynor loves organising and managing our customers’ dedicated, same-day courier deliveries.
She’s brilliant at problem solving and finding the best solutions for tricky, time-critical jobs—sourcing the best price, vetting drivers, tracking and troubleshooting along the way, and sending PODs once delivered.
It gives our customers real peace of mind knowing everything is taken care of, so they can focus on running their business while trusting their goods are in safe hands and delivered exactly where they need to be.✅
🌍📦 International Parcels
Gaynor keeps a close eye on international parcels, tracking progress and quickly resolving any issues while keeping customers informed every step of the way to ensure everything runs smoothly. With her natural charm and quick wit, she builds great rapport on the phone—helping get the best out of people and making sure shipments reach exactly where they need to be ☎️✨
📍🚛 Collections
Making sure collections run smoothly at the end of the day is one of Gaynor’s key responsibilities, and she always goes the extra mile to get the job done. By calling depots and liaising closely with customers, she’s relentless in ensuring this first stage of the shipment journey gets off to the best possible start 💪📞
🤝💬 Customer Relations
Gaynor genuinely enjoys building relationships with our customers and taking the time to get to know them and their businesses. She brings a warm, positive energy to the office and truly cares about both our customers and her teammates 💛
Always taking ownership and responsibility in everything she does, Gaynor is an invaluable part of the team—and we’re very lucky to have her 🌟
