21/06/2026
Ok so weβve been doing this for a very long time so I can assure you we definitely know what weβre doing, unlike your incompetent estate agents and solicitors that give you no notice when youβre moving and 9/10 jobs exchanging the same week there completing, absolute madness, and if that is not enough for you we then get keys after 4pm, now I know a lot of people finish work at 5pm and I can assure you to offload a truck or more takes many hours so we more often than not finish late, this makes it very hard for staff as many of are staff have families and lifeβs outside of work but will always prioritize doing a good job, all while solicitors and agents are enjoying the dinner with families, while are crews are still working, I donβt even know why the crews donβt go and work elsewhere and have a better quality work life balance because doing removals definitely doesnβt create it.
Any one that knows me I am a man of my word, very old school, Iβm very relaxed when it comes to payments etc, even when we send a quote we are very clear on any extra charges that may occur due to incompetence in the chain by who ever, this is sent across in writing and isnβt hidden in terms and conditions and is made crystal clear prior to acceptance of the quotation we provide, yet what seems to be the new normality soon as we send a key wait invoice if they havenβt selected the waiver nearly straight away we get oh but weβre missing a box, have a mark on a wall or other, but Iβm 100 percent sure that if we had not sent that invoice then there would be no such email apart from thank you for your help.
As it stands we find 5 trucks, 5 vans with are own storage facilities, just to keep us flexible enough to be able to accommodate your move when where given less than 48 hours notices and the move is complex, now Iβm not going to bore anyone with any standing cost of the operation but you must be insane to either run a removals company or to work for one.
All the years and all the money we continually re invest, we donβt have fancy cars, fancy holidays, fancy house, we are just normal modest family, but when is enough enough?
Feeling extremely deflated, frustrated,