CSM Logistics

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CSM Logistics We are a friendly, reliable and cost-effective courier.

CSM Logistics Started life in London in 1996 to supplement the freight forwarding services provided by the companies Sandrair International at Heathrow and AFFA in Oxford. Starting as a small family run firm, the business quickly grew into the thriving business that it is today, and now has branches across the country. Together these three companies form part of a group that can provide a full range of logistic services this enables us to accommodate all your shipping needs.distribution, express door to door and courier services. Established for over 20 years, we are able to offer packing and case-making services, customs brokerage, specialized handling and security for high value cargo.

↩️ Returns cost more than most ecommerce businesses expect.Returned items need receiving, checking and sorting before yo...
21/10/2026

↩️ Returns cost more than most ecommerce businesses expect.

Returned items need receiving, checking and sorting before you can decide whether to restock them.

Our guide looks at returns and reverse logistics for UK ecommerce brands, and why the true cost is higher than it first appears.

Read the full guide here:
🌐 www.csmlogistics.co.uk/insights/returns-and-reverse-logistics-uk-ecommerce

📦 Returns and Reverse Logistics
🚛 UK and International Shipping
🔗 Ecommerce Shipping Solutions

↩️ Nearly £1 in £5 spent online on non-food goods in the UK was forecast to be returned in 2025.Retail Economics and Zig...
20/10/2026

↩️ Nearly £1 in £5 spent online on non-food goods in the UK was forecast to be returned in 2025.

Retail Economics and ZigZag's UK Returns Benchmark forecast an overall online non-food returns rate of 19.5% for 2025, down from 21% in 2024. The value of those returns was forecast at £25.1 billion, down from £26.7 billion.

The forecast was lower than 2024, but returns still create work and cost. Parcels need receiving and checking before you can decide what can be restocked.

Three things help: know what each return really costs you, use a tracked returns service, and plan ahead for the January returns rush after Christmas.

At CSM Logistics, every account has a named team (no call centres) who can talk through your ecommerce shipping.

Speak to the team:
🌐 www.csmlogistics.co.uk/contact-us

📦 Dedicated Account Support
🚛 UK and International Shipping
🤝 Access to UPS, DHL and DPD

💡 Three things to check before orders pick up:✅ Delivery dates: check your carrier's confirmed Christmas cut-offs before...
15/10/2026

💡 Three things to check before orders pick up:

✅ Delivery dates: check your carrier's confirmed Christmas cut-offs before setting customer deadlines.
✅ Stock and parcel volumes: review your best sellers and let your account team know what you expect to send.
✅ Returns: plan who will process them while new orders are still going out.

Need help with your Christmas shipping? Speak to your CSM account team:
🌐 https://www.csmlogistics.co.uk/contact-us

📦 What still needs sorting before your busiest weeks?With Black Friday and Christmas approaching, now is a good time to ...
14/10/2026

📦 What still needs sorting before your busiest weeks?

With Black Friday and Christmas approaching, now is a good time to check your stock, expected parcel volumes and delivery arrangements.

Our peak season guide sets out a preparation timeline, including returns. If some early tasks are still outstanding, use it to see what needs attention next.

Read the guide:
🌐 https://www.csmlogistics.co.uk/insights/peak-season-2026-ecommerce-fulfilment-readiness-guide

📦 A delayed or missing parcel can leave your team chasing answers as well as helping the customer.Citizens Advice's Nove...
13/10/2026

📦 A delayed or missing parcel can leave your team chasing answers as well as helping the customer.

Citizens Advice's November 2025 research found that 37% of recipients surveyed had a problem with their latest delivery. The survey covered people who had received a parcel from one of the UK's five largest delivery companies.

Clear delivery instructions and the right service help. It also pays to know who to contact when something goes wrong.

At CSM, your named account team can help chase delivery issues. You can also access UPS, DHL and DPD through one account.

Talk to us about your business shipping:
🌐 https://www.csmlogistics.co.uk/contact-us

⭐ Another happy customer.There's nothing better than hearing positive feedback from the businesses we work with every da...
09/10/2026

⭐ Another happy customer.

There's nothing better than hearing positive feedback from the businesses we work with every day.

Thank you to Christian for your kind words. We're proud to have supported your business shipping worldwide for many years, and delighted that Ryan and Tom have made such a difference along the way.

If you're looking for a logistics partner that puts service first, we'd love to hear from you.

🌐 www.csmlogistics.co.uk/contact

🌍 UK and International Shipping
📦 Parcel Delivery and Collections
🤝 Logistics you can rely on

📦 Selling low-value orders to EU customers? The rules have changed.The EU has removed the low-value customs exemption th...
07/10/2026

📦 Selling low-value orders to EU customers? The rules have changed.

The EU has removed the low-value customs exemption that previously let goods under €150 clear duty-free. Since 1 July 2026, eligible low-value parcels entering the EU attract a temporary €3 customs duty per item category, changing how sellers calculate shipping costs.

For UK sellers used to shipping small parcels without duty complications, this changes how orders need to be priced, declared and delivered.

In our latest guide, we cover what the removal of de minimis means for UK sellers, how it affects your checkout pricing and what steps to take to keep orders moving smoothly.

Read the full guide here:
🌐 www.csmlogistics.co.uk/insights/eu-de-minimis-removal-uk-sellers

🌍 EU Shipping and Compliance
📦 DDP Shipping Available
📋 Customs and Documentation Guidance

📊 Nearly 30% of the UK's parcels move between October and December. Is your business ready?In 2024-25, UK operators hand...
06/10/2026

📊 Nearly 30% of the UK's parcels move between October and December. Is your business ready?

In 2024-25, UK operators handled 1.2 billion measured parcels in the October to December quarter alone, out of 4.2 billion for the full year (Ofcom, Post Monitoring Report 2024-25). Nearly 30% of the year's volume lands in just three months.

When carriers reach capacity, collections get missed and delivery windows slip. The businesses that come through peak season smoothly are the ones who book capacity and confirm cut-off dates early, not the ones scrambling in December.

At CSM Logistics, our team helps you plan ahead with dedicated account support and reliable capacity, so your parcels keep moving even during the busiest weeks of the year.

🌐 www.csmlogistics.co.uk/contact-us

📦 Peak Season Capacity Planning
🚛 UK and International Shipping
📞 No Call Centres, Personal Support

⭐ Another happy customer.There's nothing better than hearing positive feedback from the businesses we work with every da...
02/10/2026

⭐ Another happy customer.

There's nothing better than hearing positive feedback from the businesses we work with every day.

We're proud to support companies across the UK with dependable shipping solutions, competitive pricing and a team that is always on hand when you need them.

Thank you to Matt for your kind words and for choosing CSM Logistics as your trusted shipping partner.

🌐 www.csmlogistics.co.uk/contact

🌍 UK and International Shipping
📦 Parcel Delivery and Collections
🤝 Logistics you can rely on

📦 Is your business spending more time on logistics than on growth?As your order volumes increase, managing stock, packin...
30/09/2026

📦 Is your business spending more time on logistics than on growth?

As your order volumes increase, managing stock, packing orders and organising collections in-house can quickly become a bottleneck. That is where 3PL fulfilment comes in.

In our latest guide, we cover what third-party logistics fulfilment actually involves, how it works in practice and how to know whether your business is at the right stage to make the switch.

Read the full guide here:
🌐 www.csmlogistics.co.uk/insights/3pl-fulfilment-uk

📦 3PL Fulfilment Explained
🚛 UK and International Shipping
🔗 Ecommerce Fulfilment Solutions

Address

London
SE10EN

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 6pm

Telephone

+442079282200

Website

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