05/05/2026
Working with Kliqxe, we’ve taken a major step forward in how we manage warranty across Cox Marine, with the go‑live of our new warranty management solution.
For a growing global business like ours, the opportunity was clear - replace slow, manual processes with a system that gives our teams and distributors faster responses, greater transparency and better insight into how our products perform in the field.
Early results are already showing meaningful improvement, cutting response times from days to hours and significantly reducing administrative effort.
Just as importantly, the platform gives us real-time visibility across the entire warranty lifecycle. This means better data, stronger accountability and the ability to make informed decisions that help us continuously improve both product reliability and customer support.
We’re now focused on driving adoption across our global distributor network and ensuring long term value for everyone involved, from our internal teams to operators on the water.
Chris Foxton, Head of Commerical Operations at Cox Marine commented: "We are proud to have delivered a significant advancement in our warranty system, underscoring our commitment to continuous improvement and sustained investment in our growing business.”
