25/12/2025
IT OFFICER – DETAILED JOB DESCRIPTION
1. Role Summary
The IT Officer will be responsible for managing the company’s technology systems, providing technical support, creating digital content, and ensuring smooth operation of all IT-related activities. The ideal candidate must have a strong IT background with hands-on experience in multimedia (videography, photography, picture editing).
2. Key Responsibilities
A. Technical Support & Systems Management
• Maintain all computer systems, networks, printers, and office software.
• Install, configure, and troubleshoot hardware and software.
• Provide day-to-day IT support to staff to ensure minimal downtime.
• Ensure data backup, storage, and security systems are functioning properly.
• Manage emails, domain settings, website backend, and IT documentation.
B. Multimedia & Digital Content
• Take high-quality photos and videos for company activities, products, and events.
• Edit photos for website uploads, social media, and company marketing materials.
• Shoot and edit videos for promotions, training, and corporate communication.
• Maintain an organized library of digital media files.
C. Website & Social Media Support
• Upload edited pictures onto the company website.
• Assist in updating website content and troubleshooting website issues.
• Support social media team with visual content (photos and short videos).
D. IT Infrastructure Monitoring
• Monitor network performance and report issues immediately.
• Suggest improvements to IT systems and equipment.
• Make sure all IT equipment is well maintained and up to date.
3. Qualifications & Requirements
• Strong IT background (degree, diploma, or proven technical experience).
• Skilled in photography and videography.
• Proficient in photo and video editing tools (e.g., Photoshop, Lightroom, Premiere Pro, CapCut, etc.).
• Ability to manage websites (basic CMS knowledge is a plus).
• Good communication and problem-solving skills.
• Must be organized, creative, and able to work under pressure.
4. Personal Attributes
• Reliable and proactive.
• Attention to detail.
• Ability to work independently.
• Creative mindset, especially with digital content.