What are the opening hours?

Monday 9am - 9pm Tuesday 9am - 9pm Wednesday 9am - 9pm Thursday 9am - 9pm Friday 9am - 9pm Saturday 9am - 2pm Sunday 9am - 2pm

eDesk

The professional customer support software for businesses that are serious about eCommerce.

eDesk is on a mission to help online retailers deliver extraordinary customer service, and maximize customer satisfaction to enhance their reputation and increase sales, everywhere they sell. eCommerce by Design, our All-In-One Helpdesk enables online sellers to deliver fast and accurate customer service to drive growth with customer intelligence and market expansion, from one place. Winner of a D

eloitte Fast 50 'Innovative New Technology Award', our software centralizes and prioritizes all customer communications alongside order details, in our Smart Inbox. Our AI-powered automations offer personalized responses to customer queries, so brands have more time to focus on growth. Our platform integrates with over 250 webstore, marketplace, social, email, and logistics channels, more than any other customer support software, so merchants can expand into new markets and grow sales with confidence.

01/01/2026

eDesk is ready to power your best eCommerce year yet where customer support drives real growth.📈

Here’s to faster responses, happier customers, and smarter support in 2026.

12/12/2025

🎁 On the 7th day of Giftmas, eDesk gave to me… AI Agent!

Always on and always bright. Handling queries day and night.

11/12/2025

🎁 On the 6th day of Giftmas, eDesk gave to me...6 hours back!

Faster replies, less time spent. Productivity, heaven-sent.

10/12/2025

🎁 On the 5th day of Giftmas, eDesk gave to me... 5-star reviews!

Service so good they had to share. Rave reviews beyond compare.

09/12/2025

🎁 On the 4th day of Giftmas, eDesk gave to me...sales converted!

Shoppers ask, you answer fast. Turning browsers into sales that last.

08/12/2025

🎁 On the 3rd day of Giftmas, eDesk gave to me...real-time insights!

See what's happening right away. Data to guide you every day.

05/12/2025

🎁 On the 2nd day of Giftmas, eDesk gave to me...2-way integrations!

All your platforms, easy connection. Seamless sync in each direction.

04/12/2025

🎁 On the 1st day of Giftmas, eDesk gave to me...1 unified inbox!

All your messages, where they should be. One inbox brings clarity.

13/11/2025

✨ Introducing AI Agent by eDesk! The only AI Agent that works across every eCommerce channel. ✨

See what’s new 👉 https://www.edesk.com/ecommerce-ai-agent/

10/11/2025

👀 ...
13.11.2025

09/10/2025

“With eDesk’s integrations, there’s no limit…”

💬 Another great story of how eDesk brings customer conversations together in one place.

02/10/2025

Prime Day 2025 = 4 days of nonstop opportunity 🛒

Here’s how to win with support:

🔗 Centralize every channel in one place
🤖 Automate replies with AI & templates
⏱️ Prioritize tickets to hit SLAs & convert sales
📦 Give agents full context on orders & stock
📊 Monitor trends in real time and adapt fast

Happy customers. Stronger seller metrics. More sales.

Read the full guide → https://www.edesk.com/blog/prime-day-2025-boost-sales-better-support/

Address

Haddington Road
Dublin 4

Opening Hours

Monday	9am - 9pm
Tuesday	9am - 9pm
Wednesday	9am - 9pm
Thursday	9am - 9pm
Friday	9am - 9pm
Saturday	9am - 2pm
Sunday	9am - 2pm

Website

https://www.edesk.com/

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