Pickup Mtaani

25/03/2026

Unajua you can shop in CBD without ever going to CBD? 👀🛍️

Here’s how it works:

You simply WhatsApp us with your pickup details —

📍 shop name
📍 building
📍 floor
📍 contact person

We go collect it for you FOR FREE within CBD. 🫶🏽

Once we have your package:

📦 we send you a pic for confirmation
📦 create your pickup code
📦 then arrange dispatch to your doorstep or agent

If your items are in different locations, we consolidate everything for you (small fee per package) — so you’re not moving around CBD carrying bags. 😭✨

Because let’s be honest…
Going from Imenti → RNG → Taveta Road in one day?

Hapana. We’ve already solved that. 💅🏽

This is the CBD hack nobody told you about.

Less movement.
Less stress.
More convenience. 🛍️✨

Send it on WhatsApp — we’ll handle the rest.

08/01/2026

Our customers are at the heart of everything we do.

Your feedback matters,
and we’ve acted on it by adding more customer care lines
to reduce delays and improve response times.

CUSTOMER SERVICE LINES

0780047747
0110151006
0116348789
0701430225
0797059161
0799498311
0703320136
0790200526

We’re committed to always doing better for you.

Thank you for trusting Pickup Mtaani.

07/01/2026

Saturday hours update
8:30am – 8:30pm
More time, better service at Pickup Mtaani.

06/01/2026

Less rush. More ease.
We’re now open till 8:30pm, making pick-ups smoother and more relaxed.

02/01/2026

Big news! 🎉
We’re opening a self-printing base at Star Mall – C7, on the same floor as our C1 & C2 locations.
This is all about shorter lines, faster service, and an easier Pickup Mtaani experience for you.
More convenience. Less waiting. Same great service

26/11/2025

Our CEO ako hapa kuwaletea update ya leo 😊📦. Every day, we make sure our schedules are organized so your parcels move smoothly and on time. Hapa ndio mtaelewa vile pickups, routing, and deliveries zinafanywa kutoka kwa upande wetu. Tunapenda kuwa wazi na kuwapa information ya kila kitu kinaendelea.

25/11/2025

Big news from our CEO!
We’ve opened new Pickup Mtaani parcel offices to give you the reliable, secure and prompt service you deserve.
We promise to keep improving every day.

24/10/2025

I am Back. I will be taking over operations from 27th October 2025.

I truly apologize for my absence and I am back to guarantee the Justice you so deserve.

Thank you for this opportunity to be your Champion. To raise enquiries directly to me please forward to [email protected].

06/10/2025

29/09/2025

🚨 Big News, Mtaani Family!
You asked, we delivered. 💥
Starting Oct 1, 2025, we’re levelling up your delivery experience:

📦 3 drop-offs a day – at:
🕙 10AM | 🕑 2PM | 🕔 5PM

More speed. Same price. Same trust.
Pickup Mtaani – We move with you.

25/09/2025

✨ No more long waits! ✨
From 1st October 2025, enjoy package drops at 10am, 2pm & 5pm.

Your time matters, and we’re moving with it.
Pickup Mtaani – quick, easy, reliable.