Auckland Airport

05/06/2026

From the tarmac to the terminal, every arrival tells a story.

Whether it's friends reuniting after years apart, families coming home, or travellers stepping foot in Aotearoa for the first time—Auckland Airport is where journeys begin and end.

We're proud to be the place where those moments happen, and we're working every day to make sure your experience reflects the manaakitanga that makes New Zealand special.

What's your favourite AKL arrival or departure memory? Share it with us below.

03/06/2026

✈️ SINGAPORE SUMMER WITH A380 BACK ON THE ROSTER

Singapore Airlines is bringing the Airbus A380 back to Auckland for the full summer season, operating daily between Auckland and Singapore.

That means more seats, more choice, and yes, those comfortable suites on the upper deck for travellers wanting to start their trip in serious style.

It’s part of a busy summer ahead on the Auckland–Singapore route, with Air New Zealand also adding four more flights per week over the same period.

Together, the extra services mean even more ways for travellers to connect between Auckland, Singapore and beyond this summer.

28/05/2026

Checking in soon? Check out our handy guide to make your trip even smoother. Link in comments 🔗

27/05/2026

Are you flying within New Zealand soon?

For many Aucklanders, domestic travel is part of everyday life, whether it’s for work, a weekend away, or time with whānau and friends.

We’ve been making improvements across the domestic terminal to make the journey easier, more comfortable and more useful before you fly.

🥐 More food and drink options
Grab a coffee before an early flight or something fresh to take onboard, with more choices available, including Soul Origin and Bluebells Cakery.

😎 More places to sit, work and relax
We’ve added extra seating and more spaces to catch up on work or take a moment before your flight.

🔌 More places to charge
New outlets have been added across the retail and dining precinct, making it easier to charge your phone or laptop on the go.

Explore food, drink and retail options in the domestic terminal on our website. Link in comments 🔗

27/05/2026

💻 CAME FOR THE LAPTOP, STAYED FOR THE LONG-HAUL ✈️

In 2015, Jolie Lam walked into the Novotel Auckland Airport for a job interview with one goal in mind — get the job and keep it long enough to buy a uni laptop. Everything after that was a bonus.

She got the job. She got the laptop. She's still here.

What started as semester breaks and summer shifts slowly became something else. A full-time role. A move into customer service, where she found herself escorting Gordon Ramsay and Lorde through arrivals like it was any other Tuesday.

"This shy girl somehow ended up on the radio and social media, representing Auckland Airport. It really helped build my confidence."

That confidence opened doors. She moved into landside operations, took on more responsibility, and eventually stepped into leadership — managing live operations and supporting the Emergency Operations Centre on some of the airport's biggest days.

Ten years, several roles, and one very memorable flood later — Jolie now helps run day-of operations across the airport.

"What keeps me here is the people and the fact that there's always something new to learn and somewhere new to grow. I came for a laptop and ended up with a career I'm really, really proud of."
When we asked what surprised her most, she didn't hesitate.

"I didn't expect to still be here — or to love it this much."

We did though, Jolie.

26/05/2026

Make the most of your time airside. Once you're past security there's more to shop, taste and explore.

Want to plan your tax and duty free shopping? Head to our website for a full list of what's on offer. Link in comments.

25/05/2026

"The birds are crazy here. They are fearless! Don't pitch a tent next to a Kea."

We asked departing travellers what their favourite part of New Zealand was...don't miss some of the hilarious responses!

19/05/2026

Some airport moments are worth parking for.

Whether it’s a proper goodbye, a first hello or helping someone get on their way, P60 and P180 Short Stay at the Transport Hub give you more time close to the terminals.

Check our drive-up rates before you arrive so there are no surprises. Link in comments 🔗

18/05/2026

🌿 FUTURE-PROOFING STORMWATER RESILIENCE AT AKL🌿

After a wet start to 2026, Auckland Airport’s new coupled wetland biofilter is already showing what nature-led infrastructure can do.

Our system uses 20,000 native plants to slow, filter and clean stormwater before it reaches the Manukau Harbour. Six months after project completion, those plants are thriving.

Our biofilter has been built for the future, with capacity to treat stormwater from more than 100 hectares of land within an 18,000 square metre footprint.

15/05/2026

The Warriors are off to Magic Round and AKL is buzzing 🖤💚

From the players and coaching staff to the fans filling flights across the Tasman, there’s nothing quite like seeing the Wahs take over Brisbane for the weekend.

Safe travels to everyone making the journey — and up the Wahs 🏉

04/05/2026

📣 50 YEARS OF SINGAPORE AIRLINES AT AKL 📣

Fifty years ago today, a Singapore Airlines Boeing 707 touched down at Auckland Airport for the very first time.

Since that first flight on 2 May 1976, Singapore Airlines has carried more than eight million travellers on over 30,000 flights between New Zealand and Singapore — connecting Kiwis to Asia, Europe and beyond.

What started as a twice-weekly service has grown into three flights per day — a long-standing partnership we're proud to be a part of.

Congratulations to the team at Singapore Airlines for 50 years of connecting New Zealand to the world. Here's to the next chapter.

02/05/2026

🔎 IT’S ALL IN THE DETAILS 🔍

Nicky Thorburn’s work is everywhere in the terminal, even when most travellers don’t realise it.

As Customer Service Manager for Terminal Presentation, he helps make sure the spaces people move through every day feel clean, clear and easy to navigate. For Nicky, creating a seamless customer experience is at the core of every decision he makes.

“People will forget what you say and do, but they won’t forget how you made them feel.”

That means working with cleaning contractors, trolley service providers and signage teams, planning around terminal works, and using customer feedback to keep improving the experience.

“Feedback is everything in my role. We want to hear from our passengers and wider stakeholders about what they’re enjoying and what they feel might not be hitting the mark,” Nicky says.

“But listening is only the first part. Actioning customer feedback by taking it to our internal teams and the large network of service providers we work with is how we can continue to elevate that customer experience in the terminal.”

It also means bringing together teams from across the airport, from airlines and retailers to border agencies, around one shared goal: making the journey better for our customers.

Because better journeys start in the details.

30/04/2026

Throwback to some of our fave arrivals stories...

When we met Tom, he was fresh off the plane from the UK and buzzing to reunite with his mate Rachael, who fell head over heels for New Zealand and never looked back.

It'd been over a year since they'd seen each other and they promptly checked in for some serious bestie time and catch ups with Rachel's dog, Captain.

What's one of your favourite arrivals moments? Share it with us in the comments👇

28/04/2026

Throwback to this beautiful shot from on Instagram. Cloudy skies, beautiful aircraft ✈️🌨️

24/04/2026

On Anzac Day, we pause to remember the courage and sacrifice of those who have served and those who continue to serve.

At sunrise this morning, we marked the day across our terminals with the Last Post, the Ode of Remembrance and a minute’s silence.

We acknowledge all who have served New Zealand — in war, in peacekeeping, and in times of need.

Lest we forget 🌺

17/04/2026

🏆 WIN A MOTAT FAMILY PASS 🏆

If you could go anywhere in the world, where would you fly?

Tell us your dream destination and tag who you'd take with you in the comments for your chance to win 1 of 5 family passes (x2 adults + x2 kids) to visit MOTAT (Museum of Transport and Technology).

Entries close 30 April 2026. Terms and conditions apply and are available on our website 🔗 link in comments.

14/04/2026

☕️ RETRO ESPRESSO MOVES ITS ICONIC SILVER CARAVAN TO TRANSPORT HUB ☕️

Coffee gurus and longtime AKL staple, Retro Espresso, is moving its caravan from outside international check-in to the Transport Hub.

Caffeine lovers needn't worry, the Transport Hub is only a short walk from its previous location and you'll be able to enjoy all your Retro Espresso favourites from Wednesday 15 April in its new home.

While the shiny 1962 vintage caravan sports a distinctive retro style, Retro Espresso's approach to coffee is right up to date. All coffee beans are sourced with expert knowledge and care to formulate a unique blend that’s only available to Retro Espresso customers.

Retro Espresso is open daily from 4.30am until 8pm.

Auckland Airport offers a wide range of food and beverage options for you to discover.

Plan your next visit by heading to the AKL website 🔗 link in comments

13/04/2026

🥇 CONGRATULATIONS - BUTTERFLY CREEK COMPETITION WINNERS 🏅

We'd like to thank everyone who entered our Facebook and Instagram competition to win a family pass to Butterfly Creek.

We received lots of really great entries and have now selected two winners who will receive a family pass each.

Congratulations to Amy Nicholls and Emma Jane Ragg (and Imogen)!

Send us a message with your email addresses and the team from Butterfly Creek will be in touch with your family passes.

10/04/2026

🌀 WEATHER UPDATE - CYCLONE VAIANU 🌀

We’re closely monitoring weather conditions associated with Cyclone Vaianu expected over the weekend.

Safety always comes first at Auckland Airport, and our teams are preparing for any potential impact to flights.

If you’re travelling this weekend:
👉 Check with your airline for the latest information before coming to the airport
👉 Allow extra time for your journey
👉 Check the NZ Transport Agency Waka Kotahi website for any road disruptions.

We know it’s a busy travel weekend and disruptions can be frustrating. Our airport teams will be working hard to keep people moving safely.

Thank you in advance for your patience if weather conditions affect your journey.

02/04/2026

Big changes are happening here at Auckland Airport 👋

Learn more by watching this video and know your international flight's check-in zone by visiting our website up to 24 hours before you fly.

🔗 Link in comments

01/04/2026

📣 TRAVELLING OVER APRIL SCHOOL HOLIDAYS? 📣

We're gearing up for a busy school holidays season at AKL. Here's our top tips to make sure your travel experience runs smoothly.

🌎 International travellers – Know your zone

Construction is underway in the international check-in hall as part of our major terminal upgrade. To help keep check-in moving, some flights are now using our temporary check-in area, Zone T. Look up your flight’s check-in zone on our website up to 24 hours before departure, or on the digital screens when you arrive.

🎒Pack smart, play your part

Lithium batteries and power banks must go into carry-on luggage. Battery powered hair straighteners and curlers should be left at home. If unsure, check the Aviation Security NZ website 🔗 link in comments

👀 Look out for airport staff and signage
Our teams are available to help guide you through the terminal and we've got extra signage to ensure you know where you need to be.

01/04/2026