Kay - The Cebuana VA

11/07/2026

My client shared this with me this week:

“The patient I just chatted with said she appreciated your text that her prescription is ready and how you are on top of it. Thanks for that!”

It’s a simple message, but it reminds me why I love what I do.

If you’re an established therapist, PMHNP, psychologist, or private practice owner who’s spending too much time on administrative work instead of seeing patients or growing your practice, I’d love to help.

I can take care of:
• Medication refill coordination
• Prior authorizations
• Patient reminders and follow-ups
• Scheduling and intake coordination
• Paperwork and forms
• Insurance verification
• Front office communication (calls, texts, emails, fax)
• EMR management and other daily administrative tasks

You deserve to spend more time providing care—not chasing paperwork.

If you’ve been thinking, “I need someone reliable to handle my admin,” let’s connect.

Learn more about my services: https://kayecapin.netlify.app

02/07/2026

I help psychiatric and behavioral health practices stay organized, efficient, and patient-focused.

With 6+ years of experience as a Mental Health Patient Care Coordinator and Office Manager, I specialize in scheduling, insurance verification, prior authorizations, medical billing, and front desk operations for U.S.-based practices.

Experienced with EHR systems, I bring reliability, accuracy, and a patient-centered approach to every task.

Let’s simplify your operations so you can focus on patient care!

Website: https://kayecapin.netlify.app/

Book a 30-minute discovery call: https://calendly.com/capinkayeg/30min

In this 30-minute discovery call, we will discuss your current practice operations, identify workflow challenges, and explore how I can support your psychiatric or behavioral health practice.This call is ideal for practice owners and providers who need help with scheduling workflows, billing

04/05/2026

Drowning in admin work while your patient list keeps growing?

You didn’t build your practice to chase insurance, fix schedules, and answer endless messages.

I help healthcare and mental health providers take back their time by handling the backend—so you can focus on patient care.

See how I can support your practice:
https://kayecapin.netlify.app

Book a quick 30-min call and let’s fix what’s slowing you down.

10/02/2026

Mom Life + VA Life

Balancing client calls, inboxes, and schedules while raising my little humans.

Being a Virtual Assistant in the medical and mental health field allows me to stay organized, compassionate, and present—both for my clients and my family.

Grateful for meaningful work, flexible schedules, and this season of motherhood.

17/08/2025

✨ Grateful Heart ✨

I’m only on my third day with a wonderful new client who trusted me as her Mental Health Virtual Admin Assistant—and during our meeting, she announced she’s more than satisfied with my work and even gave me a raise in my hourly rate.

It’s a big reminder for me. I once stayed in a company where I felt unseen and unappreciated… but walking away opened the door to something better. Now, not only does my client value my work—she even paid me in advance for another week. That’s trust. 🙌

To anyone doubting themselves: believe in your worth, listen to your instincts, and trust God’s timing. The right opportunities will find you. 💙

15/07/2025

Work Station💕

Virtual Assistant for 5 years. Daghang salamat sa akong pamilya sa supporta. Para inyo jud ni tanan🙏

13/07/2025

Round 2 for Client Interview. Sige nalang tag inteview ani. Asa naman ni e butang

07/07/2025

My sister, Katrina, started last December and is currently working for the same client, while me ni resign pag May😁 Igo ra jud nahuman ug train sa 3 new VAs

It was truly a wonderful experience, though unfortunately, it had to come to an end.

Thankful kaayo sa skills and experience 💕

02/07/2025

💼 How I Respectfully Declined a Job Offer

I recently had a great meeting with a potential client—she was kind, the conversation flowed well, and I truly appreciated her time. Then came the offer: $700/month for a full-time role.

I tried to negotiate—she could only go up to $800/month.

Still below my rate.
So, I had to respectfully decline.

Saying no isn’t always easy, especially when you like the client. But here’s what I’ve learned: knowing your worth is non-negotiable. Our time, skills, and experience matter—and we shouldn’t undervalue that.

There will be opportunities that meet your expectations and come with respectful, empowering partnerships.

💬 Have you ever declined a job because the rate didn’t align with your value? How did it feel?

✨ Laban lang jud ta diring dapit. Padayon, mga VA!

01/07/2025

🌟 Exciting News! 🌟
I'm now offering my Healthcare Virtual Assistant services! With 5+ years of experience supporting US-based medical and mental health practices, I specialize in:
✅ Insurance verification (Availity, insurance provider portals)
✅ Referral coordination
✅ Claims submission, posting, collections
✅ Appointment scheduling & patient reminders
✅ EMR & EHR data entry (Athena Net, Osmind, SimplePractice, etc.)
✅ Medical records management & fax handling
✅ Inbound/Outbound calls and patient support
✅ Insurance credentialing and contracting support
✅ HIPAA-compliant admin tasks and email management

If you're a healthcare provider looking to lighten your admin workload, let’s connect! 💼