09/18/2026
Iām sitting at my kitchen table as I write this, so before I say anything, let me take a second to knock on wood. š¤
This morning, our card reader stopped working. Unfortunately, I didnāt realize it until early afternoon. I had received an email from a technician saying he was pushing some software to fix a few of our ongoing problems.
Wellā¦he broke it. š
As they say, sometimes things have to get worse before they get betterāand apparently, ours needed one final dramatic performance.
After spending two and a half hours on the phone with a new technician, he politely informed me that one of our software updates was three years overdue.
Three. Years.
That certainly would have been handy information to receiveā¦oh, I donāt knowā¦three years ago. Apparently, I missed the psychic notification.
But after several updates and a whole lot of troubleshooting, the pumps are working noticeably better. Iām cautiously optimistic that our electronic issues have finally been resolved.
Now, if everyone could please join me in knocking on wood, crossing their fingers, and avoiding any sudden movements near the pumps, Iād appreciate it. š