08/17/2026
⨠Meet the Expert: Nancy Leach, Europe Specialist â¨
At Europe Express, our team is dedicated to helping Travel Advisors impress their clients every step of the way. This month, we're spotlighting Nancy Leach, Europe Specialist, and learning more about how she supports Travel Advisors, her passion for travel, and the expertise she brings to our partners every day.
Q: What is your role at Europe Express, and what does a typical day look like for you?
A: I am a Europe Specialist. My role utilizes my destination expertise to create bespoke European travel experiences for our travel advisors and their clients. A typical day involves consulting with travel advisors to understand their clients' interests, budgets, and travel style. This includes researching destinations, recommending hotels and transportation options, and building custom itineraries.
Q: What do you enjoy most about working in the travel industry and at Europe Express?
A: I love talking about travel! I love sharing my own travel experiences and learning about new destinations. Europe Express provides myriad tools for growth and success within a convivial work environment.
Q: Can you share a recent moment where you helped an Advisor or went above and beyond for a booking?
A: I'd like to think I help my advisors with every interaction. Recently, I worked with an advisor who had built an FIT itinerary on her own but wanted assistance making some changes. During our conversation, I identified opportunities to improve the routing by eliminating unnecessary backtracking and recommended alternative hotel accommodations that were better aligned with her clients' preferences and budget. The advisor was thrilled with the revised itinerary â she appreciated the added value I brought to the revised itinerary and asked me to be her âpoint personâ for all future FITs.
Thank you, Nancy, for your dedication to supporting our Travel Advisor partners and helping create exceptional travel experiences every day!