10/16/2026
📦 Important Update Regarding USPS Drop-Offs & Tracking 📦
We want to address a frustrating issue many of you have experienced recently regarding USPS tracking delays. We are fully aware of the ongoing scanning issues with USPS, and we want to be completely transparent about how this affects packages dropped off at our store.
Currently, USPS drivers are not scanning packages when they pick them up from our location, nor are they consistently scanning them when they arrive at the local post office. We are receiving frequent complaints that USPS tracking isn't updating for days at a time. 📉
Unfortunately, this is completely out of our hands. While we do have daily USPS pickups, USPS will not provide us with the hardware or software required to perform official intake scans. If you see us scan your USPS package at the counter, please note that this is strictly for our internal records and will not update the official USPS tracking system.
What you need to know:
🛑 Need an immediate scan? If you need your USPS package scanned right away for proof of mailing, you will need to take it directly to the Post Office.
✅ Other carriers work perfectly: All other shipping carriers we partner with DO update immediately upon being scanned at our store. It is only USPS that restricts our access.
⚠️ No scan guarantees for USPS: If you choose to drop off a USPS package with us, please know that we cannot guarantee when it will receive its first official scan.
We strive to be your convenient, one-stop shop for all your shipping needs, and we hope that one day USPS will update their policies to allow us to officially scan their packages. Until then, we greatly appreciate your understanding and patience! 💙