05/26/2026
Congratulations to Ms. Tamega Carr, recipient of CARTA’s May Ambassador Award!
At this month’s board meeting, we were honored to recognize Tamega for her compassion, professionalism, and dedication to serving our riders.
Recently, one of our buses experienced a wheelchair lift malfunction while a CARTA Care-A-Van passenger was boarding. Tamega immediately stepped in and manually operated the lift to ensure the rider could safely board the vehicle and return home safely later that day.
Afterward, rider Mr. Steve Sberna contacted Customer Service, not to complain, but to recognize the exceptional care Tamega showed during the experience.
“She made my day and helped me to feel special.”
Mr. Sberna shared that it wasn’t just what Tamega did, but how she made him feel: respected, cared for, and never like an inconvenience.
Tamega has proudly served the CARTA family since 2016, consistently demonstrating kindness, leadership, and excellence in customer service. Her commitment to our riders and community truly embodies what it means to be a CARTA Ambassador.
Thank you, Tamega, for making a difference every day!