COTA

10/19/2026

A better riding experience starts with listening to our customers and taking action. COTA’s new Customer Experience Action Plan outlines steps to strengthen reliability, improve service information and make every ride better for Central Ohio.

Read more about the plan in The Columbus Dispatch:

COTA announced Oct. 14 a long list of planned improvements under its Customer Experience Action Plan to make bus riding better.

10/17/2026

Heads up, COTA riders! Several bus stops are getting improvements starting Monday, Oct. 19, including locations on Sawmill Rd., Karl Rd. and W. Henderson Rd., along with new stop locations planned for Shier Rings Rd. & Avery Rd.
Westwoods Park & Ride will also temporarily close Oct. 23–27 for facility improvements.

Please plan ahead and use neighboring stops while work is underway. Visit COTA.com to plan your trip and stay informed about service updates.

10/15/2026

Where are you headed? Line 30 can get you there. 🚌

From Hilliard to Upper Arlington, OSU and downtown, Line 30 connects you to some of the places you know and love. Whether you’re grabbing coffee, going to a game or spending the day out, hop on and go.

See where Line 30 can take you at COTA.com/servicechanges

10/15/2026

From Saturday, Oct. 17 to Sunday, Oct. 18, COTA will reroute to make sure customers can still get to their destinations while the Nationwide Children’s Columbus Marathon is going on.

For more details, visit COTA.com/reroutes.

Good luck, runners!

10/13/2026

Our customers shaped this plan, and that work doesn't stop once it's introduced. In this episode of A Minute With Monica, COTA President/CEO Monica Téllez-Fowler talks about the Customer Experience Action Plan, and the real work already underway to follow through on it.

See how we're working to improve your COTA experience: cota.com/experience

10/10/2026

Celebrating the people who keep COTA moving. ❤️

This Customer Service Week, our COTA ambassadors took a moment to thank riders by greeting them, sharing day passes and reminding them how much we appreciate being part of their journey.

We’re grateful for every rider who chooses COTA and for the ambassadors who help us move every life forward.

10/09/2026

The Spring Street Terminal will reopen for Lines 4, 6, 7, 10, 51, 52 and 61 riders on Monday, Oct. 12!

Team COTA will be available at the Spring Street Terminal to help riders transition back to the terminal. Plan your trip in the Transit app or at ride.COTA.com.

10/07/2026

COTA’s Accessible Transportation Advisory Committee (ATAC) brings together riders, advocates and community organizations to help ensure transit works for everyone who depends on it.

Whether you use COTA daily or work with riders who do, your perspective helps shape how we improve. We’d also love your input on how often ATAC should meet. Take our quick survey to share your preference: https://bit.ly/4j3nOCl

RSVP helps us plan and is appreciated, but is not required. Join us!

📅 Wednesday, Oct. 21
⏰ 11 a.m.–12:30 p.m.
📍 33 N. High St.
🚌 Accessible by Lines 1–12, 102 & CMAX
🅿️ Paid parking is available at Universal Parking Inc. on N. Wall Street. Street parking is available via ParkColumbus.
🚧 Gay Street construction may cause delays. Please allow extra travel time.

🔗 RSVP: https://bit.ly/3Z4UCQk

10/05/2026

Most people know COTA as a transit provider. What they may not see is the impact created through partnerships across Central Ohio.

From education and healthcare to workforce development and community support, COTA's Community Relations team works alongside nonprofit organizations year-round to help remove transportation barriers and connect people with opportunity.

Community Partners Day is one example of how those partnerships come together to strengthen our community.

10/05/2026

The sound of getting around Columbus with your digital pass? We’ll take it. 🚌

Eligible Ohio State students can ride COTA at no additional cost by scanning their digital pass in the Ohio State app when they board.
Whether you’re heading to class, meeting up with friends, grabbing food or exploring Columbus, COTA makes getting around easy.

Learn more at COTA.com.