10/06/2020
Mediate Corporate Culture Conflicts
Small businesses are an important part of the economy. However, the Bureau of Labor Statistics states that about 20% of small businesses fail in their first year; 50% fail in their fifth year; and 70% fail within 10 years.
Businesses can increase their survival odds by successfully dealing with challenges and conflicts. Developing a strong corporate culture is incredibly important. Internal workplace disputes are commonplace. Poor corporate culture can force great employees out the door, decreasing productivity and morale. Quickly resolving conflicts is essential to ensure a cohesive and productive work environment.
Here are five workplace conflicts that every small business owner will face that can be mediated.
1. Leadership conflicts - These conflicts may be among the leadership team or within the manager-employee relationship.
2. Department-based conflicts – A lack of defined roles, responsibilities, and consistent constructive feedback leads to a department having negative energy which eventually destroys productivity.
3. Differences in work style - Conflicts arise when team members work styles conflict. Finding the balance needed to have a productive department is vital to the success of the business.
4. Interpersonal conflicts - Interpersonal conflicts are natural and happen daily. Conflicting communication styes, workplace romances and disputes on clearing out the communal refrigerator can quickly snowball and effect the entire workforce.
5. Bad communication – It’s not what leadership says, but how and when leadership says it. Poor communications can cause employees to harbor negative feelings towards the company.
Establish and maintain a company culture that will ensure your small business succeed. For a positive work environment, a business should have a healthy structure, strong leadership and responsive culture. Many small businesses don’t have an HR department, so these issues are left for the business owners to resolve. Mediation allows small businesses to utilize a neutral person to quickly and quietly address company culture issues before the success of the business is threatened.