09/30/2026
When you talk to folks who are new to freight, it is easy to see why they might assume detention is a driver issue.
After all, it is the truck parked outside, and the driver is the one submitting the detention charge.
But anyone who has worked in logistics for a while knows that is rarely how it works.
Truck drivers operate on strict hours of service and get paid primarily by the mile.
Sitting at a dock for hours waiting to get loaded or unloaded directly eats into their driving time and their paycheck.
Most detention is actually caused by facility operations. Overbooked appointment windows, understaffed warehouse teams, slow freight staging, and paperwork delays keep trucks waiting at the dock.
Drivers want to get in and out as quickly as possible so they can move on to their next load.
When detention happens, it is usually a sign of an operational bottleneck at the facility rather than a problem with the driver.
Understanding this difference helps shippers and brokers work together to improve dock efficiency and keep freight moving smoothly.
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