06/03/2021
OVERVIEW
As an inside Sales representative, you will be a part and involved in the creating and maintaining a highly-motivated, fast-paced team that thrives on exceeding sales goals while improving customers’ lives connecting them with Jade. You will ensure and hold yourself accountable for being responsible for everything from the initial greeting of the customer to closing the sale to becoming the customer’s personal international expert to growing the business and increasing profit. You must set the bar high and drive results. You must demonstrate ability — focusing on excellence and consistent ex*****on of Jade strategies.
MAIN OBJECTIVES
Ensure that all sales targets/goals are being achieved
Coaching, mentoring, and progression of all sales teams
Communicate sales & promotional programs
Ensure that all supporting metrics are being achieved
Ensure all sales and operational compliance.
Ensure you are providing an extraordinary client experience. Build and maintain strong, long-lasting client relationships
OPERATIONS
• Maintain all visual, housekeeping and appearance standards
• Adhere to all company policies, procedures and general ethics and ensures that they are communicated and implemented within the team
• Provide timely, accurate and informative feedback to senior management regarding performance
• Promote a safe and inviting work environment
SELF MANAGEMENT
• Set examples in areas of personal character, commitment, organization, selling skills, and work habits
• Consistently and accurately record time & attendance including lunch breaks per Company Policy
• Adhere to schedule & provide company with adequate notice for all requested time off as per Employee Handbook
• Contribute to a respectful and professional work environment; free from discrimination, harassment or violence
• Anticipate problems and plan accordingly
• Take personal responsibility for all problems and take proactive action
• Follow the intent and the letter of company policies and procedures as outlined in the Handbook and/or communicated by Jade International Management from time to time
• Remain abreast of all changes within the international logistics and Customs clearance industry
• Utilize the employee website/intranet & all available resources to ensure awareness of company improvements
• Interact and cooperate with all company employees
• Maintain an energetic and positive “Do it Now” attitude
• Read and respond to all necessary emails in a timely fashion
• Adhere to any and all deadlines within the designated time frame
REQUIREMENTS
• At least 18 years old
• Able to work 5 days and 45 hours work week
• Able to stand for long periods of time
• Able to bend & lift objects weighing 25lbs
• Up to date & Knowledgeable on logistics industry
• Computer Proficiency w/ MS Word, Excel, Outlook, PowerPoint and IES
• Must possess strong understanding of customer and market dynamics and trends
• Must check email frequently and respond to all correspondence as well as communicate to staff accordingly
• Must be reachable by phone every day during business hours