CTtransit

CTtransit See https://www.cttransit.com/contact-us for options to reach us. Express bus routes make very few stops and operate non-stop over long distances.

CTtransit is the brand name for services operated by private bus companies under contract to the Connecticut Department of Transportation (CTDOT) and home to CTfastrak, the #1 BRT in the nation. CTtransit is the state-owned bus transit system serving the greater Hartford, New Haven, Stamford, Waterbury, New Britain, Meriden, Bristol and Wallingford areas. Customer Service representatives are avail

able to assist you with information about CTtransit's services, to take your comments about the bus service and to assist you with lost and found items. Service Types
Local--Local bus routes make frequent stops, typically every 2 to 3 blocks, linking neighborhoods with urban centers and providing connections within and between communities. Although individual trips on some local buses operated in a limited- or skip-stop fashion, local bus routes primarily serve city streets and may also operate into malls, hospitals or shopping centers. Flyer--Flyer bus routes are local routes that provide limited-stop service at all times, often by using highways, HOV lanes or busways for part of their route. Flyer bus routes offer somewhat faster service than their local counterparts for at no additional charge. Bus Rapid Transit--CTfastrak bus routes are local routes that provide limited-stop service and operate primarily on HOV lanes or busways. Bus Rapid Transit routes offer significantly faster service than local routes and feature off-board fare collection (customers pre-pay their fare before boarding the bus at stations). Express--Express bus routes are long-distance services that link cities or connect suburbs with regional urban centers. As a result, express bus routes charge distance-based fares. Connector--Connector bus routes offer peak-hour weekday bus service connecting rail stations to central business areas. Buses are timed to meet certain CT Rail New Haven Line operated by Metro-North, CTrail Shore Line East and Amtrak trains at the station. Connector bus routes hold for connecting trains to allow customers to make more reliable connections to nearby destinations that are not within walking distance of the train station. Shuttle--Shuttle bus routes are short-distance services, usually operating in the downtown area, designed to bring customers closer to their destination. Shuttle bus routes operate free of charge, without the hassle of having to obtain a paper transfer or re-swipe their bus pass.

Every day, love moves us. 🚌🌈 CTtransit wishes you a happy June 1, marking the start of Pride Month!
06/01/2026

Every day, love moves us. 🚌🌈

CTtransit wishes you a happy June 1, marking the start of Pride Month!

Safety is a shared responsibility.If you see suspicious activity, unattended items, or something that doesn’t seem right...
06/01/2026

Safety is a shared responsibility.

If you see suspicious activity, unattended items, or something that doesn’t seem right, report it to your operator right away. Your awareness helps keep everyone safe.

🚍 Conn-Etiquette Tip: See Something? Say Something.

Connecticut Department of Transportation

Connecticut’s buses have come a long way in 50 years! This early 1900s model bus had a seating capacity of 29 people. Th...
05/29/2026

Connecticut’s buses have come a long way in 50 years!

This early 1900s model bus had a seating capacity of 29 people. These were used widely in cities to replace streetcars as public transit continued to evolve.

We are honored to innovate and serve in an industry with such a fascinating and rich history. The best is yet to come as we gear up for our 50th anniversary this summer!



Connecticut Trolley Museum
Connecticut Department of Transportation

TAKE NOTE: Valued Customers, in observance of Memorial Day on Monday, May 25, 2026:- CTtransit bus service will operate ...
05/21/2026

TAKE NOTE: Valued Customers, in observance of Memorial Day on Monday, May 25, 2026:
- CTtransit bus service will operate on a Sunday schedule
- Customer service and sales outlets will be closed
- Administrative offices will be closed

Normal business hours will resume on Tuesday, May 26, 2026.

Please be safe this holiday weekend, and thank you for riding with us.

Questions? Call our customer service team:
Hartford: 860-525-9181
New Haven: 203-624-0151
Stamford: 203-327-7433

TAKE NOTE: Valued Customers, in observance of Memorial Day on Monday, May 25, 2026: CTtransit bus service will operate on a Sunday schedule Customer service and sales outlets will be closed Administrative offices will be closed Normal business hours will resume on Tuesday, May 26, 2026. Please be sa...

TAKE NOTE: Valued Customers, Memorial Day Weekend is upon us! This holiday weekend marks several events and parades that...
05/21/2026

TAKE NOTE: Valued Customers, Memorial Day Weekend is upon us! This holiday weekend marks several events and parades that may disrupt CTtransit service.

We encourage you to check our website at www.cttransit.com to stay informed on any detours, delays, or service disruptions.

Or, sign up to receive alerts right to your email at https://www.cttransit.com/news/get-alerts-email.

Thank you for riding with us, and please be safe this holiday weekend!


City of New Haven

TAKE NOTE: Valued Customers, our New Haven customer service and sales outlet will reopen tomorrow on Thursday, May 21, 2...
05/20/2026

TAKE NOTE: Valued Customers, our New Haven customer service and sales outlet will reopen tomorrow on Thursday, May 21, 2026 and resume normal business hours.

We appreciate your understanding and thank you for riding with us.

TAKE NOTE: Valued Customers, due to construction on Church Street, our New Haven customer service sales outlet will be c...
05/19/2026

TAKE NOTE: Valued Customers, due to construction on Church Street, our New Haven customer service sales outlet will be closed tomorrow on Wednesday, May 20, 2026.

For lost and found services, contact our customer service team at 203-624-0151

To purchase fare media, visit https://buypasses.storesecured.com/ or download the Token Transit app at https://tokentransit.com/app

We sincerely apologize for the inconvenience and appreciate your understanding.

05/14/2026

For Michelle O’Kennard, Internal Communications Specialist at Transdev North America, public transit isn’t just a career. It is an industry that has shaped her life.

Raised in a family deeply rooted in Chicago Transit Authority, Michelle shares how public transportation helped shape her life from the very beginning. Her mother worked as both a bus operator and train ticket agent, while her father picked up the fare collections. This is where her parents met, and where her lifelong transit appreciation began.

“Transportation literally raised me,” she told us.

Michelle also credits CTA’s L and Red Line for reliable service during her college journey at University of Illinois Chicago, creating access and opportunity during a foundational chapter of her life.

Today, that same passion continues through her work in transit. In our latest Transit Talks feature, Michelle reflects on the meaningful impact that transit has on people every day. From connecting people to jobs and education to strengthening local economies, transit helps enrich lives in ways that reach far beyond the ride itself.

Transit is connection. We’re connecting the voices that keep the wheels turning across the country. So, let's talk transit.

American Public Transportation Association

Address

100 Leibert Road
Hartford, CT
06120

Telephone

+18605259181

Website

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