New Leaf Service Contracts

New Leaf Service Contracts We're turning over a new leaf! Founded and managed by forward-thinking industry professionals. We support the products people count on every day.

We’ve been there and done that and saw an industry desperate for a whole new approach. New Leaf Service Contracts was built on a foundation of fanatical customer care and client support. Today, as one of the few remaining independent providers, we continue to be one of the fastest growing companies in the industry and support millions of customers just like yours. We provide coverage and support i

n every channel of distribution, help you offer plans at each customer touch-point and provide unique coverage benefits for almost all categories of products from major appliances and electronics to furniture, jewelry and even eyewear! Integrity / Transparency / Flexibility
Let New Leaf Service Contracts show you a whole new approach. When things don't go as planned, have a partner you can count on. Devoted to integrity, communication, service and community, turn over a new leaf with New Leaf Service Contracts.

03/20/2026

Financial Solvency and Compliance

In this episode of Covered by New Leaf, Sean Hicks, CEO of New Leaf Service Contracts, sits down with Jose Menendez, President & CEO of Applied Warranty and Insurance Services, to break down critical topics every service contract provider needs to understand:

💡 What you’ll learn:
The importance of working with an A-rated insurance carrier for financial stability.
How Contractual Liability Insurance Policies (CLIP) back service contract obligations.
The differences between warranty and insurance, and how adding loss and theft coverage can turn a warranty into insurance.

Don’t miss out on this insightful conversation about solvency, compliance, and the backbone of service contracts!

🎧 Stay tuned for the full episode!

🎥 Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

03/18/2026

Navigating Regulatory Compliance in Warranty Sales

Jose Menendez shares why compliance is critical in the warranty space. With over 50 sets of regulations in the U.S., staying compliant is more than a legal requirement, it’s vital for business longevity.

💡 Compliance with regulatory guidelines protects both your business and your customers, ensuring you avoid penalties and build trust.

🎧 Want to hear how loss analysis and proper pricing ensure warranty program sustainability? Stay tuned for the next clip!

🎥 Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

⭐️⭐️⭐️⭐️⭐️ Training that delivers results.Andi P. recently completed our New Leaf Sales Training Program and had great t...
03/13/2026

⭐️⭐️⭐️⭐️⭐️
Training that delivers results.

Andi P. recently completed our New Leaf Sales Training Program and had great things to say about the experience. From motivational selling to objection handling, she left the training equipped and energized.

The right tools and guidance make all the difference when helping customers make confident decisions.

When we invest in our people, we build trust that lasts.
👉 www.trynewleaf.com

03/11/2026

The Impact of Loss Analysis on Warranty Programs

In this clip, Jose Menendez explains how loss analysis ensures that a warranty program remains financially sound. By setting a 90% loss ratio, they ensure enough premium dollars are reserved for claims while maintaining small operating costs and modest profit.

💡 Proper loss analysis ensures that your warranties are priced correctly and remain financially viable over time.

🎧 Next, we’ll hear about Jose’s leadership journey and how his experience shaped his management style. Stay tuned for personal insights from a seasoned expert!

🎥 Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

New Leaf Is Connecting with BrandSource Members in NashvilleThe BrandSourceSummit brings together independent dealers w...
03/06/2026

New Leaf Is Connecting with BrandSource Members in Nashville

The BrandSourceSummit brings together independent dealers who understand that customer loyalty is earned after the sale, not before.

New Leaf helps members enhance their customer service experience through tailored extended protection plans and value-added services; programs that drive revenue while building long-term trust.

New Leaf will be exhibiting at the Summit in Nashville March 8–11 to connect with members who are thinking about how extended service plan solutions can differentiate their business and deliver consistent value to their customers.
If you're attending and want to talk about what's working in protection programs right now, reach out. Let's put time on the calendar.

📍 Ga***rd Opryland & Convention Center - Booth 703
📆 March 8–11

🔗 https://www.avbevents.com/summit/

03/04/2026

Warranty vs. Insurance: What’s the Difference?

In this clip, Jose Menendez explains the difference between warranty and insurance.

By adding loss and theft coverage, a simple warranty becomes a fully-fledged insurance product, just like in their MyEssentials hearing aid program.

💡 A warranty with loss and theft coverage isn’t just a warranty anymore, it’s an insurance product that provides real protection for consumers.

🎧 Next, we discuss how regulatory compliance is critical to the success of service contract businesses. Stay tuned!

Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

New Leaf Is Investing in Being PresentBeing "all in" is not about slogans. It is about showing up with intention.New Lea...
03/02/2026

New Leaf Is Investing in Being Present

Being "all in" is not about slogans. It is about showing up with intention.

New Leaf is exhibiting at the “All In’ themed 2026 BrandSource Summit in Nashville. Why? Because New Leaf believes the best dealer partnerships are built through listening closely, asking better questions, and learning from peers who are doing the work every day.

We help independent dealers enhance their customer offerings through tailored extended protection plans and value-added services; programs that drive revenue and build long-term trust.

We are looking forward to Nashville, thoughtful conversations, and connecting with dealers who care about differentiation and sustainable growth.

If you are attending and want to grab time on the calendar while we are there, send us a message. We would love to connect.

🔗 https://www.avbevents.com/summit/

02/27/2026

The Importance of A-Rated Insurance Companies

In this clip, Jose Menendez, President & CEO of Applied Warranty Services, explains why working with an A-rated insurance company is a must for financial solvency.

An A-rated carrier guarantees the security and trustworthiness you need in the warranty space. If you don't have an A-rated carrier, your financial soundness is at risk.

💡 Working with an A-rated insurance carrier helps ensure your warranty business remains financially stable and secure.

🎧 Stay tuned for the next clip, where we break down how Contractual Liability Insurance Policies (CLIP) back the obligations in your service contracts!

Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

New Leaf Is All In on Industry ConversationsThere is no substitute for being in the room.The 2026 BrandSource ‘All In’ S...
02/26/2026

New Leaf Is All In on Industry Conversations

There is no substitute for being in the room.

The 2026 BrandSource ‘All In’ Summit brings together independent dealers who are thinking deeply about ex*****on, sustainability, and long-term success. That is why New Leaf is making the trip to Nashville in a few weeks.

New Leaf helps members enhance their customer experience through tailored extended protection plans and value-added services; solutions that strengthen relationships beyond the initial sale.

New Leaf believes the strongest programs are built when people are willing to share what is really happening, not just what looks good on paper. This event creates space for those conversations, and we are excited to be part of them.
If you are attending the summit and want to compare notes, challenge assumptions, or talk through how warranty solutions can fit your business, let us know. We would love to connect while we are there.

🔗 https://www.avbevents.com/summit/

Financial Solvency and Compliance with Jose MenendezIn this full episode of Covered by New Leaf, Jose Menendez, Presiden...
02/25/2026

Financial Solvency and Compliance with Jose Menendez

In this full episode of Covered by New Leaf, Jose Menendez, President & CEO of Applied Warranty and Insurance Services, joins Sean Hicks to dive into the complexities of financial solvency, warranty compliance, and regulatory challenges in the warranty space.

In this episode, we cover:
The importance of A-rated insurance carriers for financial security.
How Contractual Liability Insurance Policies (CLIP) back your service contract obligations.
The difference between warranty and insurance, and how adding loss and theft coverage can turn a warranty into an insurance product.
Why compliance is essential for service contract businesses and how to navigate regulatory guidelines.

This is a must watch for anyone in the service contract space. Watch the full episode now on Youtube and stay tuned for more business insights!

🎥 Follow us on YouTube for more insights and conversations:
Subscribe here: https://www.youtube.com/

⭐️⭐️⭐️⭐️⭐️“Extremely courteous and very professional.” That’s how Mike M. described his experience with LeeAnn and he di...
02/20/2026

⭐️⭐️⭐️⭐️⭐️

“Extremely courteous and very professional.”

That’s how Mike M. described his experience with LeeAnn and he didn’t stop there. He said she made him feel confident in every step and even called her one of the best customer service reps he has ever dealt with. Best of all, she got the job done and solved the issue on the spot.

This is the kind of care that earns loyalty.
👉 www.trynewleaf.com

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Irving, TX

Opening Hours

Monday 7:30am - 7pm
Tuesday 7:30am - 7pm
Wednesday 7:30am - 7pm
Thursday 7:30am - 7pm
Friday 7:30am - 7pm
Saturday 8:30am - 5pm

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