Our Story
FSS is an aviation service company headquartered in Cleveland, Ohio. After being founded in 2000, FSS has continued to grow and expand throughout the years to become a leader in Passenger Services, Ground Handling and Security & Safety Services. FSS was founded on the principles of safety, efficiency and employing strong local leadership to support and grow our operations. We currently operate in 17 airports in 14 states throughout the country, with approximately 1,500 employees serving over 80 airlines and airports. We place a strong emphasis on employing the best people for the right position, streamlining operations, using robust technology to improve performance and implementing proven processes to drive success and decrease costs to improve our partners' overall bottom line.
Our senior executives have a successful history serving in the aviation industry, which gives us a unique advantage in understanding some of the challenges our client partners can face. It is the perpetual goal of FSS to create win-win relationships among all entities involved in the growth of our company with the combined operational success of our client partners.