Historic Jefferson Railway

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Historic Jefferson Railway For refund of individual tickets, less a 10% refund service charge, cancellations must be made more than 3 days in advance. Group tickets are non-refundable.

Rain/Refund Policy

In case of inclement weather situations or mechanical issues where the train DOES NOT RUN (late runs and delayed starting do not apply), passengers may receive the calculated refund value in the form of an exchange voucher valid for future Historic Jefferson Railway events OR passengers may receive the calculated refund value in the form of cash, check or credit to credit card depending on the form of payment that was used for the ticket(s) being refunded. Within 3 days, you will receive a 50% refund. There will be no refunds the day of the event. No portion of the ticket convenience fee will be refunded. Cancellations will not be honored unless you speak directly with a depot ticket agent or receive a direct reply to an email. We will not accept cancellations via phone messages or email for which you have not received a confirmed reply. It is your responsibility to follow up to be sure that we have received your message.

Address

400 E Austin Street
Jefferson, TX
75657

Telephone

+18663982038

Website

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