10/09/2026
Call, email, text, or chat with us? The people you see here are among those on the other end of the line.
Last year alone, they helped customers plan nearly 400,000 trips over the phone, through our website, or via text and returned nearly 3,000 items. Increasingly, they are also out on the system meeting customers where they are.
As we close out Customer Service Week, we invite you to give these customer-focused members of our team a round of applause.
And if we can help you in any way, please reach out! https://www.metrotransit.org/contact-us