03/30/2026
Seeking Seasonal Aviation Customer Service Representative
Job Type: Seasonal Full-Time / Part-Time
About Us:
We are a premier Fixed-Base Operator (FBO) serving as a private aircraft terminal, providing essential aviation services including fueling, aircraft parking, and hangar storage for private pilots and their passengers. We are committed to delivering exceptional service, safety, and efficiency while fostering a professional and welcoming environment.
Job Description:
We are seeking a friendly and motivated Customer Service Representative to join our team for the summer season. In this role, you will be the first point of contact for customers, assisting with inquiries, resolving issues, and ensuring a positive customer experience.
Schedule Options:
Full-Time: Friday – Monday (8:00 AM – 6:00 PM)
Part-Time: Friday – Sunday (8:00 AM – 6:00 PM
Responsibilities include but are not limited to:
Provide a warm, professional welcome to customers in person, over the phone, and via email
Manage inquiries and provide precise information regarding our aviation services
Maintain customer records and update information as needed
Maintain a clean, organized, and inviting office environment
Requirements:
Strong communication and interpersonal skills
Experience with QuickBooks Online is preferred
Basic computer skills
The ability to stay organized in a fast-paced environment
Previous customer service experience is a plus
Benefits:
Competitive pay
Supportive team environment
How to Apply:
Interested candidates can apply by submitting their resume and a brief cover letter to Shane at
[email protected].
