05/31/2023
About Us
The Hubach Group, Inc. (THG) is a logistics provider with service offerings that include local and regional drayage (dry and refrigerated) and yard management services. In business since 2006, the company is recognized as one of the premier providers of refrigerated drayage services in the Savannah market. The company has a culture of safety, customer service, teamwork and career advancement.
Operations manager job description
Operations manager duties and responsibilities may include interviewing, selection, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards.
The operations management role requires a bachelor's degree and at lease 2 years of experience in the Transportation Industry. Familiar with a variety of the Industry, practices, and procedures. Rely on extensive operational management experience and judgment to plan and accomplish goals and key performance indicators. Perform a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Directly manages and directs Operational staff.
Operations manager responsibilities:
· Train, assign, schedule, coach, counsel, and discipline employees
· Communicate job expectations; planning, monitoring, and reviewing job contributions
· Enforcing policies and procedures
· Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems
· Develop implement, enforce, and evaluate policies and procedures
· Analyze and improve organizational process and workflow, implement changes
· Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures complying with legal regulations
· Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
· Accomplish operations and organization mission by completing related results as needed
· Run a safe, injury/accident free workplace
· Manage relationships with key operations vendors
· Serve as primary point of contact when there are customer issues related to customer service.
· Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
· Work closely with management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
· Communicate all operating policies and/or issues at department meetings
Operations manager skills & proficiencies:
· Leadership
· Conflict Management
· Organization
· Decision-Making
· People Management
· Data Entry Skills
· Data Processing Skills
· Dependable
· Reporting Skills
· Deadline-Oriented
· Critical Thinking Skills
· Problem Solving Skills
· Planning and Organizing
· Excellent Communication Skills
· Influencing and Leading
· Delegation
· Teamwork
· Adaptability
· Ability to lead a fast-paced experienced dispatch team
· College degree required
· Transportation experience is a positive
· Excellent communication skills are a must
We are looking for a dynamic person with the ability to lead a team of 45 drivers and to lead a team of 3 dispatchers. This person must be able to multi-task and delegate in a fast-paced safety-orientated atmosphere. Must be able to work as a member of a team, and to execute a daily plan effectively and efficiently. If you fit these requirements, please apply today.
Job Type: Full-time
Salary: $50,000.00 - $60,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Ability to commute/relocate:
Pooler, GA 31322: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
