05/28/2026
Huge thanks to Amanda and the Riches in Niches team for having Nick on the show! 🎙️
We got real about what it takes to build a premium BPO—and spoiler: it's all about saying "no."
By focusing exclusively on logistics companies, we've hit 30-50% higher margins and 4x growth. Turns out, less can actually be more.
Check out the full episode here: https ://open .spotify .com/episode/6deuEZ7VmTHk3NPLXrAtZ7?si=MZypPTDVSUqiaJzL8_PZuA&nd=1&dlsi=daf6ba2bca1e4175