Shuttle Ruidoso

Call Directions Website

Shuttle Ruidoso Serving rural New Mexico since 1999 with Kindness, Caring, & Respect. Connecting our communities to care and wherever life takes you.

Safe, reliable medical transportation, wheelchair-accessible rides, airport transfers, and private charters. We provide state wide, non-emergency, medical transportation for New Mexico State Medicaid clients. We also provide charter service to the El Paso, Roswell, and Albuquerque Airports. $250, $95, $250, respectively. Shuttles run 7 days a week, by reservation only.
48 hour advanced reservation recommended.

10/21/2026

🚨 **IMPORTANT COMMUNITY REMINDER: BCBSNM MEDICAID TRANSPORTATION CHANGES NOVEMBER 1!** πŸšπŸ’™

πŸ“’ **PLEASE HELP US SPREAD THE WORD!**

We want to remind our community that beginning **November 1, 2026, Shuttle Ruidoso will no longer provide transportation for Blue Cross and Blue Shield of New Mexico (BCBSNM) Medicaid / Turquoise Care members.**

⏳ **This change is just 11 days away!**

BCBSNM is transitioning its non-emergency medical transportation services to **MTM Health**.

πŸ’™ **WHAT DOES THIS MEAN FOR BCBSNM MEDICAID MEMBERS?**

βœ… Your Medicaid transportation benefit is NOT going away.

βœ… MTM Health will coordinate your transportation beginning November 1.

βœ… Previously scheduled and recurring rides for dates after November 1 will automatically transfer to MTM. You do not need to schedule those rides again unless changes are needed.

πŸ“ž **IMPORTANT MTM PHONE NUMBERS**

πŸ“… **Transportation Reservations: 866-913-4342**

Call this number when you need to:
β€’ Schedule transportation for an upcoming medical appointment.
β€’ Book a new ride.
β€’ Make arrangements for future appointments.

🚐 **Ride Assistance: 866-418-9829**

Call this number when you:
β€’ Have questions about a ride already scheduled.
β€’ Need to cancel an existing reservation.
β€’ Have a driver who is running late.
β€’ Have been waiting for a pickup that hasn't arrived.
β€’ Need assistance with transportation already arranged.

πŸ’‘ **Easy way to remember:** The first number is for scheduling transportation. The second is for help with transportation you've already scheduled!

If you have questions about your insurance benefits or this transition, please contact **BCBSNM Member Services** using the number on the back of your insurance card.

πŸ’™πŸš **SHUTTLE RUIDOSO IS NOT CLOSING!**

We will proudly continue providing transportation for eligible members through:

βœ… Presbyterian Medicaid
βœ… Molina Medicaid
βœ… UnitedHealthcare Medicaid
βœ… Select Medicare plans
βœ… Indian Health Service (IHS)
βœ… New Mexico Department of Veterans Services
βœ… Workers' Compensation
βœ… Private-pay transportation

This change only affects **BCBSNM Medicaid transportation beginning November 1, 2026.**

πŸ™ **OUR COMMUNITY, WE NEED YOUR HELP!**

Please **SHARE THIS POST** and tag anyone who may benefit from this information! πŸ“²πŸ’™

Many of the people we serve live in rural communities, and we want to make sure everyone knows who to contact for their medical transportation needs.

Whether it's a family member, neighbor, caregiver, dialysis patient, or someone who regularly travels for medical appointments, sharing this information could help prevent a missed appointment.

πŸ’™ To our BCBSNM Medicaid passengers, thank you for allowing Shuttle Ruidoso to be part of your healthcare journey. It has been an honor serving you, and we sincerely appreciate the trust you've placed in our team over the years.

**Shuttle Ruidoso LLC**
*Kindness, Caring, & Respect* πŸ’™

πŸ” **PLEASE SHARE TO HELP US REACH AS MANY NEW MEXICANS AS POSSIBLE!**

10/13/2026

Respiratory illnesses usually start to spread more in the fall 🍁 and continue through the winter ❄️.

How respiratory illnesses spread:
🦠 Droplets when coughing or sneezing
🦠 Surfaces that are commonly touched

Look into the best ways to protect yourself and your loved ones from respiratory illnesses: https://bit.ly/3WZd0Zs

Informed consent is critical to making the health care decisions that are right for you. Consult your health care provider for guidance based on your specific health needs and circumstances.

πŸŒ„πŸͺΆ Happy Indigenous Peoples’ Day! ❀️Today, we take a moment to celebrate and honor the Indigenous peoples whose history,...
10/12/2026

πŸŒ„πŸͺΆ Happy Indigenous Peoples’ Day! ❀️

Today, we take a moment to celebrate and honor the Indigenous peoples whose history, culture, and traditions are such an important part of what makes New Mexico so special. ❀️

πŸ”οΈ Here in Ruidoso, we are especially grateful for our neighbors, the Mescalero Apache Tribe. We are fortunate to share this beautiful mountain community with people whose deep roots, rich traditions, and strong sense of family and community have helped shape this place we all call home.

🀝 We share more than neighboring communities. We share friendships, families, memories, and a love for this beautiful part of New Mexico.

πŸͺΆ Indigenous Peoples’ Day is a wonderful reminder to appreciate the generations who came before us, celebrate those carrying their traditions forward today, and recognize the importance of preserving these cultures for generations to come.

❀️ To our Mescalero Apache friends and neighbors, and to all the Pueblo, Apache, and Navajo communities throughout New Mexico, thank you. We are grateful for your friendship, your contributions, and the opportunity to live and work alongside you.

🌎 The mountains may be what make this place beautiful, but it's the people, the connections we share, and the kindness we show one another that truly make it home.

May we always lead with kindness, learn from one another, and continue building stronger communities together. 🫢

🧑 With gratitude and respect from all of us at Shuttle Ruidoso, LLC.

🚐 Kindness, Caring, & Respect.

10/01/2026

🚨 IMPORTANT TRANSPORTATION UPDATE FOR BCBSNM MEDICAID MEMBERS 🚨

We want to remind our community of an upcoming change affecting Blue Cross and Blue Shield of New Mexico (BCBSNM) Medicaid / Turquoise Care transportation benefits.

πŸ“… Effective November 1, 2026, Shuttle Ruidoso will no longer provide transportation for BCBSNM Medicaid members.

BCBSNM has selected MTM Health to manage its non-emergency medical transportation services beginning November 1.

πŸ’™ What does this mean for you?

If you currently ride with Shuttle Ruidoso through BCBSNM Medicaid, you will need to arrange transportation through MTM for appointments occurring on or after November 1.

πŸ‘‰ If you have questions about your transportation benefits or upcoming rides, we strongly encourage you to contact BCBSNM Member Services using the number on the back of your insurance card.

🚐 Shuttle Ruidoso is NOT closing and will continue providing non-emergency medical transportation throughout New Mexico.

We will continue working with eligible members through:
β€’ Presbyterian Medicaid
β€’ Molina Medicaid
β€’ UnitedHealthcare Medicaid
β€’ Select Medicare plans
β€’ Indian Health Service (IHS)
β€’ New Mexico Department of Veterans Services
β€’ Workers’ Compensation
β€’ Private-pay transportation
β€’ Other contracted programs and health plans

This change applies specifically to BCBSNM Medicaid transportation beginning November 1, 2026.

Please help us spread the word by sharing this post, especially with family members, caregivers, and community members who currently use BCBSNM Medicaid transportation.

πŸ’™ Thank you for continuing to trust Shuttle Ruidoso.

Kindness, Caring, & Respect.

πŸšπŸ’™ Our updated website is LIVE!We’ve made it easier to learn about Shuttle Ruidoso and find the information you need:πŸ“ S...
09/29/2026

πŸšπŸ’™ Our updated website is LIVE!

We’ve made it easier to learn about Shuttle Ruidoso and find the information you need:

πŸ“ Service areas across New Mexico
πŸ₯ Non-emergency medical transportation
πŸ“ž Health plan ride-booking phone numbers and coverage information
πŸš— Private transportation options
πŸ’Ό Employment opportunities and our online application
πŸ“§ Contact information for our team

Need to arrange a medical ride through your health plan? Visit our Ride Contacts page to find the appropriate booking line. Coverage and eligibility vary by plan.

🌐 Take a look: https://shuttleruidoso.com

Share this post with someone who could use a ride or is looking to join our team! πŸ’™

Shuttle Ruidoso
Kindness, Caring & Respect.

09/17/2026
πŸ“£ Important Transportation Update for BCBS Medicaid MembersBeginning November 1, 2026, Shuttle Ruidoso will no longer be...
09/15/2026

πŸ“£ Important Transportation Update for BCBS Medicaid Members

Beginning November 1, 2026, Shuttle Ruidoso will no longer be able to provide transportation through the Blue Cross and Blue Shield of New Mexico Medicaid transportation benefit.

We understand how important reliable transportation is when it comes to accessing medical care. We are sharing this information early so affected members and their families have time to review their options and prepare for this change.

Shuttle Ruidoso will continue providing transportation through many of our other contracted programs, including:

βœ… Presbyterian Medicaid
βœ… Molina Medicaid
βœ… UnitedHealthcare Medicaid
βœ… Select Medicare plans
βœ… Indian Health Service
βœ… New Mexico Department of Veterans Services
βœ… Workers’ Compensation and private-pay transportation

BCBS Medicaid members should contact BCBSNM or visit YES.NM.gov to ask about their transportation benefits and available options. Please remember that Shuttle Ruidoso cannot recommend or assist with selecting a health plan.

πŸ“² Please share this post or tag someone who may be affected to help us spread the word throughout our communities.

Thank you for trusting our team to serve you with Kindness, Caring, & Respect. πŸ’™πŸš

09/02/2026

Online tickets sales are open and available online. Make sure to check out the website. Click the link for tickets and purchase now. We are gearing up for an exciting show. Make sure to get your cosplay ready and up your skills with the three games for our gaming tournament and come join us. Come meet the panel guests and join us for the interactive area and have some fun. We still have booths available for vendors and Artist Alley booths as well. Come join us for 2026. Ruidoso Con https://r2dosocomcon.ticketspice.com/r2doso-con

08/07/2026

πŸš” DWI Saturation Patrol & Sobriety Checkpoints πŸš”

Ruidoso, NM - The Ruidoso Police Department will be conducting sobriety checkpoints and DWI saturated patrols for the entire month of August. Officers will be looking for people driving under the influence of alcohol and/or drugs to reduce the number of impaired driving-related crashes and fatalities on our roadways.

Ruidoso Police Department strongly believes in the importance of saving lives through proactive strategies and encourages citizens to take an active role in their community and report suspected impaired drivers by calling 911. We need your help; if you consume alcohol or drugs, do not drive, and have a plan to get home safely.

We would like to remind everyone that impaired driving is not just from alcohol or drugs. Some prescription medications and over the counter medications can interfere with your ability to safely operate a motor vehicle, which can ultimately result in a DWI. Additionally, while recreational and medical use of ma*****na is legal in the state of New Mexico, it is still illegal to drive under the influence of ma*****na.

If you suspect another driver to be under the influence, please call 911 immediately. If you consume alcohol, plan accordingly and do not drive. Ride share apps are available in Ruidoso.

πŸ‡ΊπŸ‡Έβ€οΈ Happy 4th of July from all of us at Shuttle Ruidoso! β€οΈπŸ‡ΊπŸ‡ΈAs we celebrate 250 years of American independence, we're ...
07/02/2026

πŸ‡ΊπŸ‡Έβ€οΈ Happy 4th of July from all of us at Shuttle Ruidoso! β€οΈπŸ‡ΊπŸ‡Έ

As we celebrate 250 years of American independence, we're reminded how grateful we are to serve the incredible communities of New Mexico and West Texas.

A heartfelt THANK YOU to our amazing team of drivers, dispatchers, office staff, mechanics, and leadership who work tirelessly every day to ensure our members arrive safely to the care they need. Your compassion and dedication truly make a difference.

We're also incredibly thankful for our valued clients, healthcare providers, tribal partners, brokers, and community partners for trusting Shuttle Ruidoso to be part of your healthcare journey. Your partnership allows us to fulfill our mission of connecting rural communities to careβ€”every mile, every day.

To everyone traveling, celebrating, or serving others this holiday weekend, we wish you a safe, happy, and memorable Independence Day!

β€οΈπŸ€πŸ’™ Kindness, Caring, & Respect πŸ’™πŸ€β€οΈ

πŸ‡ΊπŸ‡ΈπŸŽ† Happy 4th of July! πŸŽ‡πŸ‡ΊπŸ‡Έ

Address

1096 Mechem Drive, Suite 312
Ruidoso, NM
88345

Opening Hours

Monday 7am - 6pm
Tuesday 7am - 6pm
Wednesday 7am - 6pm
Thursday 7am - 6pm
Friday 7am - 6pm
Saturday 8am - 4pm

Telephone

+15752571815

Alerts

Be the first to know and let us send you an email when Shuttle Ruidoso posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share