10/19/2026
After more than 30 years in air cargo and logistics, one operational challenge continues to stand out: moving freight between companies is often easier than coordinating the responsibilities between them.
Airlines have systems. GSAs and GSSAs have systems. Ground handlers, forwarders, and trucking providers have systems.
But when a shipment is delayed, a pickup fails, or responsibility shifts between organizations, much of the coordination still depends on emails, phone calls, and people tracking down answers.
This is the problem we're addressing with Plug-In Freight Ops™ (PIFO), the digital ex*****on infrastructure initiative we're developing through ImEx Cargo.
With the TIACA Air Cargo Forum approaching, we're connecting with industry colleagues to discuss:
• Cross-enterprise handoffs and exception management
• Operational accountability across independent organizations
• Coordination between existing cargo and logistics systems
• Potential workflow validation and design partnerships
We're also preparing a focused demonstration of an air-cargo-to-trucking exception workflow, showing how responsibility, escalation, recovery, and verified closure can be coordinated across organizational boundaries.
If you're attending TIACA in Miami, I'd welcome the opportunity to compare operational perspectives and explore where this approach could create measurable value.
Let's Connect: https://url.imexcargo.com/w8FNI
See you in Miami!
